- General Motors (Providence, RI)
- **Job Description** ** Customer Experience Manager - GM Energy** About GM Energy: GM's energy team was launched in 2021 and is rapidly growing. GM Energy ... GM Energy - gmenergy.gm.com We are seeking a strategic, data-driven, and customer -obsessed ** Customer Experience Manager ** to lead GM Energy's efforts… more
- Rubrik (Providence, RI)
- …and available, no matter the challenges that come your way. **What you'll do:** The Customer Experience Manager is a key role within the Customer ... skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world where data is the lifeblood of… more
- CVS Health (Woonsocket, RI)
- …+ Reduce call center volume + Advance competitive positioning **Position Summary** As the ** Customer Experience Strategy Manager ** , you will play a critical ... within Caremark Member Operations (CMO) Strategy is a dedicated group of Customer Experience (CX) professionals who partner across the enterprise to improve the… more
- The Hertz Corporation (Providence, RI)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Michaels (Warwick, RI)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - PROV-WARWICK, RI Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Coinbase (Providence, RI)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Dodge Construction Network (Providence, RI)
- …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- Coinbase (Providence, RI)
- …at the intersection of product and support to transform the customer experience . We're hiring a Program Manager , Coinbase One, to evolve Priority Support ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Nordstrom (Warwick, RI)
- …change that promotes customer driven initiatives + Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and ... Job Description The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic...is committed to driving results and providing an exceptional customer experience . A day in the life… more
- Fujifilm (Providence, RI)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more