- CVS Health (Woonsocket, RI)
- …+ Reduce call center volume + Advance competitive positioning **Position Summary** As the ** Customer Experience Strategy Manager ** , you will play ... (CMO) Strategy is a dedicated group of Customer Experience (CX) professionals who partner across...Qualifications** + 5+ years of experience in Customer Experience , Product Management, Strategy ,… more
- The Hertz Corporation (Providence, RI)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) ... across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain,… more
- CVS Health (Woonsocket, RI)
- …in our pharmacies across the country. As a **Retail Pharmacy Operations - Product Strategy and Retail Pharmacy Core Processes, Manager ** , you will be ... opportunities from working team up to executive leadership + Supports the Senior Manager in developing and effective communication strategy for alerting both… more
- US Tech Solutions (RI)
- …mentor teams to conduct analysis and develop strategic plans and business cases ** Experience :** + 2+ years of finance, accounting, strategy , and/or marketing ... **Job Description:** The Manager will be nimble, autonomous, and entrepreneurial. This...data and develop actionable insights. **Skills:** + Finance, accounting, strategy , and/or marketing experience with a strong… more
- Cisco (Providence, RI)
- …and guardrails for launch workstreams; ensure consistent narrative, sequencing, and customer experience across touchpoints. * Manage strategic initiatives: Act ... * Previous experience with global Tier One launch or event strategy * Demonstrated success in shaping market perception and influencing industry analysts,… more
- General Motors (Providence, RI)
- **Job Description** ** Customer Experience Manager - GM Energy** About GM Energy: GM's energy team was launched in 2021 and is rapidly growing. GM Energy ... - gmenergy.gm.com We are seeking a strategic, data-driven, and customer -obsessed ** Customer Experience Manager...implementation. **Key Responsibilities** + Define and evolve GM Energy's customer experience strategy aligned to… more
- FranklinCovey (Providence, RI)
- …and institutions. To learn more, visit franklincovey.com. **Title:** Revenue Operations & Customer Growth Strategy Manager **Payroll Title:** Revenue ... Operations & Customer Growth Strategy Manager **Division:** Enterprise Division, Domestic Regions...in a Sales Operations function + 5+ years of experience in Sales Operations, Business Strategy , Management… more
- Rubrik (Providence, RI)
- …and available, no matter the challenges that come your way. **What you'll do:** The Customer Experience Manager is a key role within the Customer ... diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world... Support Team serves as the backbone of our customer 's data security strategy . Their technical prowess,… more
- Coinbase (Providence, RI)
- …the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy , architecture, and execution ... a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team,...Collaborate with Product Managers to define and execute a strategy for AI-driven self-service and automation, reducing contacts and… more
- Citizens (Johnston, RI)
- …Qualifications: + Required Skills / Experiences: + 2-5 years of relevant work experience in management consulting, and / or strategy consulting, fintech, product ... HR and others to drive and collaborate on critical elements of Citizens' innovation strategy . This is a rare opportunity to help shape the future of a top… more
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