- Nelnet (Providence, RI)
- …people where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the ... ** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support , customer success, or client-facing technical roles** **3+ years… more
- Rocket Software (Providence, RI)
- …**Qualifications:** + At least 4 to 8 years of customer facing experience (database admin, technical support , etc.) working with Enterprise Content ... Experience deploying cloud server environments and applications, ideally with experience using Kubernetes + Previous customer facing consulting experience… more
- Jensen Hughes Inc. (Warwick, RI)
- …to project/client requirements) + 3-5 years of experience in SaaS customer success, technical support , or account management **Preferred Qualifications** ... sectors. As we scale, we're looking to strengthen the customer experience around these offerings. **Job Overview**...client visits or internal collaboration. + Estimated time allocation: Customer Support (40%) - Operations Support… more
- Confluent (Providence, RI)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Confluent (Providence, RI)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Concentrix (Providence, RI)
- …of our client, answering questions about products and services while providing world-class customer service, troubleshooting, and technical support + Provide ... every customer interaction. Other qualifications for our Technical Support Representative (Bilingual: Spanish/English) (Remote) role...fluently both Spanish and English + 1+ year of customer service experience + A high school… more
- Teleperformance USA (RI)
- …+ **Supporting Client specific high speed internet services delivering an exceptional customer experience ** + **Resolve technical problems, within a ... VA, VT, WI, WV, WY.** **Your Responsibilities** **As a Technical Support Representative, you will be responsible...to problem-solving with a focus on creating a positive customer experience .** **Work from Home Requirements:** +… more
- Pearson (Providence, RI)
- …are already utilizing Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part of our contact ... center primarily providing technical support services to students and caretakers...efficiencies and quality + Perform other duties as assigned ** Customer Connections Support Responsibilities** **:** + Handle… more
- CVS Health (Providence, RI)
- …Qualifications** + ** Experience in a help desk/call center environment providing technical support in a retail environment.** + ** Experience using ... do it all with heart, each and every day. **Position Summary** **As a Technical Support Representative, you will be working in a positive cultural environment,… more
- Confluent (Providence, RI)
- …knowledge of Apache Kafka and associated products **What You Will Bring:** + Prior experience as a Technical Support Engineer, Site Reliability Engineer ... want you to grow as we grow. As a Technical Support Engineer, you'll be the crucial...willingness to become an expert in Apache Kafka. + Experience diagnosing, reproducing, and resolving customer issues.… more