- CVS Health (Woonsocket, RI)
- …supportive, collaborate and agile environment. **Position Summary** Seeking an experienced Insights Manager with great research, organizational and communication ... it all with heart, each and every day. Our Customer Experience Center of Excellence is at the heart...skills. The Aetna Insights Manager is an individual contributor role… more
- CVS Health (Woonsocket, RI)
- …for 'owning' insights for specific parts of the business and customer (ex. Immunizations, OTC medication, etc.) You will work with business partners to ... day. In this role, you are primarily responsible for uncovering and synthesizing customer attitudes and perceptions related to various aspects of the retail pharmacy… more
- CVS Health (Woonsocket, RI)
- …engage with CVS consumers, and convert CVS consumers to shoppers. As a Performance Insights Manager , you will function as Measurement expert and help build ... data scientists and business partners to deliver a client-facing product. The Performance Insights Manager will encourage the open exchange of information and… more
- Ryder System (Providence, RI)
- …pricing for any new and existing customers. Provides analytical support to the Manager , Parcel Insights & Pricing, Business Development team, and Parcel ... (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Strategic Analyst, Insights & Operations, is part of the team responsible… more
- CVS Health (Woonsocket, RI)
- …improved conversion. **Proactive Insights :** - Utilizing an array of "Voice of Customer " tools, the CEM Manager will identify actionable market insights ... with heart, each and every day. **Position Summary** The Manager , Digital Customer Experience Management (CEM) is...responsible for monitoring and providing actionable voice of the customer insights to our Digital product team… more
- American Express (Providence, RI)
- …enhancements and translate into effective marketing campaigns + Leverage data and customer insights to drive channel effectiveness and improve marketing ... Business and Middle Market Card Members. As a Senior Manager on the Digital Customer Growth Team...detail + Thought leader with proven success in leveraging customer insights and innovative thinking to deliver… more
- Dodge Construction Network (Providence, RI)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... existing SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through… more
- CVS Health (Woonsocket, RI)
- …prioritization of production support fixes and backlog based upon VOC input. + Leverage customer insights to work with product managers and refine the product ... heart, each and every day. **Position Summary** The Senior Manager , Digital Customer Experience will be responsible...Lead the high-performing team responsible for driving Voice of Customer initiatives. + Develop robust market insights … more
- Rocket Software (Providence, RI)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...advocacy, risk management and value campaigns + Use Gainsight insights to scale the team and customer … more
- FranklinCovey (Providence, RI)
- …post-secondary schools and institutions. To learn more, visit franklincovey.com . **Title:** Manager of Revenue Operations & Strategy - Customer Growth **Payroll ... is seeking a manager of revenue operations and strategy for our customer growth and expansion business. This role will partner and support our Director of… more