• Customer Insights Manager…

    Citizens (Johnston, RI)
    Description We are seeking a strategic and analytical leader to drive enterprise-wide Root Cause Analysis (RCA) for banking complaints. This role is pivotal in ... identifying systemic issues, enhancing customer experience, and reducing operational and regulatory risk. The ideal candidate will lead cross-functional efforts to… more
    Citizens (11/16/25)
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  • Data Science Manager

    Coinbase (Providence, RI)
    …we produce insights which directly move the company's bottom line. Customer Support/Experience is one of the most critical touchpoints in Coinbase's relationship ... doesn't need to exist. Our mission is to deeply understand the end-to-end customer support journey, from prevention through resolution, and use data to eliminate… more
    Coinbase (11/02/25)
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  • Senior Product Manager

    Vontier (Providence, RI)
    We'd love for you to join as a Sr Product Manager at Invenco by GVR, a Vontier operating company. The **Senior Product Manager , POS ** (point-of-sales) will be ... for product planning and execution, including but not limited to assessing customer needs, analyzing market trends, and acting on customers' behalf to prioritize… more
    Vontier (09/25/25)
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  • Senior Manager Business Consultant (IC)

    CVS Health (Woonsocket, RI)
    …implementing new growth strategies + Partnering cross-functionally to identify colleague and customer needs and develop solutions and tactics to drive growth + ... dive analytics to identify opportunities for innovation and process improvement + Performing root cause analysis and ad hoc research to diagnose gaps in our workflow… more
    CVS Health (11/20/25)
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  • Consumer Senior Program Lead (B2C Customer…

    Coinbase (Providence, RI)
    …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... the intersection of product and support to transform the customer experience. We're hiring a Program Manager ,...* Deep dive top CB1 contact drivers to analyze root causes, frequency, and customer impact, and… more
    Coinbase (10/03/25)
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  • Product Analytics Scientist (Remote)

    Cengage Group (Providence, RI)
    …Cengage offers an outstanding chance to craft our marketing strategies through robust data insights . You will be part of an ambitious team determined to use data to ... with sales and marketing teams to develop and refine customer segmentation within our sales funnels based on behavioral...+ Analyze user behavior across digital products to uncover insights that inform marketing strategies + Design and help… more
    Cengage Group (11/19/25)
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