- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ZOLL Medical Corporation (Pawtucket, RI)
- …take pride in their commitment to improving patient outcomes while delivering world-class customer service .At ZOLL, you won't just have a job. You'll have ... great time to be a part of ZOLL!Job SummaryResponsible for supporting the Quality Assurance organization with quality improvement, supporting manufacturing,… more
- Thales (North Kingstown, RI)
- …the Americas referral program for external candidates: Tier 1 - $2500 Referral Bonus. Provide quality service to our customer 's by the internal auditing of ... kit product to ensure that the highest production and quality is achieved according to established standards and procedures....be detail oriented and highly focused to meet the customer 's expectations. + Ability to work independently with minimal… more
- CVS Health (North Kingstown, RI)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Wyoming, RI)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CenterWell (Providence, RI)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Otsuka America Pharmaceutical Inc. (Providence, RI)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- ZOLL Medical Corporation (Pawtucket, RI)
- …offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high- quality products and exceptional customer service . ZOLL products ... of the ZOLL's Supplier Quality program. Assist the Procurement, Quality Assurance , Manufacturing and Engineering departments with the day-to-day issues… more
- Aaron's Inc (Cranston, RI)
- …guest deliveries as directed by management + Clean and certify merchandise in the Quality Assurance Center for all items personally returned + Complete and ... 300 lbs. with the assistance of a dolly + Two years of retail/ customer service experience preferred + High School diploma or equivalent preferred + Excellent… more