- Planned Parenthood of Southern New England, Inc. (Providence, RI)
- …according to established protocols, policies, and standard practices in the areas of customer service , quality assurance and regulatory compliance ... evaluation and management of patients receiving procedural abortion services. Maintains clinical quality assurance standards as set forth by PPSNE. Appropriately… more
- Thales (North Kingstown, RI)
- …the Americas referral program for external candidates: Tier 1 - $2500 Referral Bonus. Provide quality service to our customer 's by the internal auditing of ... their mail kit product to ensure that the highest production and quality is achieved according to established standards and procedures. Key Areas of Responsibility… more
- LAZ Parking Limited LLC (Providence, RI)
- …support team to achieve set goals. Follow both company and client quality assurance standards and expectations in delivering of service . Run or stand for a ... and interpersonal skills. Education: High school diploma or GED. Experience: Strong customer service experience. Cash handling experience is preferred but not… more
- The City of Providence (Providence, RI)
- …under pressure. Implement and uphold corporate procedures including documentation, communication, quality assurance , and change control. Assess and manage risks ... the world, creating value by adhering to the highest standards of service , integrity, and responsibility. Brightstar has approximately 6,000 employees. For more… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Humana (Providence, RI)
- …willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance ** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Prime Therapeutics (Providence, RI)
- …necessarily report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + ... areas/potential projects where process redesign/improvement can significantly impact efficiency, quality , profitability, competitive position, and customer satisfaction,… more
- TTEC (Providence, RI)
- …has a place here with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working remotely in the United States, you'll be ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Brightstar Lottery (West Greenwich, RI)
- Software Quality Assurance Engineer III Location: West Greenwich, RI, US, 02817 Requisition ID: 17442 Brightstar is an innovative, forward-thinking global leader ... creating value by adhering to the highest standards of service , integrity, and responsibility. Brightstar has approximately 6,000 employees....or near this location.** Join us as a Senior Quality Assurance Engineer, where your skills will… more
- Cardinal Health (Providence, RI)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
