- Highmark Health (Providence, RI)
- …of the issue at hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center, answering ... confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned....job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of… more
- Highmark Health (Providence, RI)
- …data interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries regarding provider ... service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff...job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of… more
- National Express (Cumberland, RI)
- …provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate ... administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams… more
- General Motors (Providence, RI)
- …Dealer, Advisor, and Marketing teams to prioritize follow-up, lead scoring, and behavioral nudges that increase close rates. + Oversee eCommerce flows, supporting a ... deliberate shift to digital where pre-owned customer behavior warrants. + Use CRM, marketing automation, and sales ops tools to manage campaign triggers and… more
- Sharecare (Providence, RI)
- …processes into practice. + Effective communication skills and ability to provide positive customer service to internal and external customers. + Proven success ... program design and call cadence for education, assessment, intervention, and behavioral goal setting. + Identifies educational needs of participant and facilitate… more
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