- Zoom (Providence, RI)
- Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and ... retention, renewals, expansion, and long-term value realization. About the Team The Customer Experience Operations team partners across Sales, Customer … more
- Zoom (Providence, RI)
- . Head of Marketing Operations What You Can Expect The Head of Marketing Operations is responsible for designing, scaling, and optimizing the end-to-end ... and lead lifecycle management. + Partnering cross-functionally with Sales, Revenue Operations , Finance, Product, and Customer Success to align planning,… more
- Citizens (Johnston, RI)
- …in customer identity, authentication technologies, fraud prevention, and user experience . You will collaborate closely with business, operations , and ... Description Head of Customer Identity and Authentication...identity solutions into platforms and services. - Engage with operations teams to support customer service and… more
- PPL Corporation (Providence, RI)
- …and Electric, Kentucky Utilities and Rhode Island Energy - provide an outstanding experience for our customers, consistently ranking among the best utilities in the ... nation. PPL's companies are also addressing challenges head -on by investing in new infrastructure and technology that is creating a smarter, more reliable and… more
- Citizens (Johnston, RI)
- …seeking a passionate, proactive, and dynamic leader to join our team as the Head of Digital Product Release Management. This strategic role is pivotal in driving ... transformation across digital channels and platforms, ensuring customer value and business outcomes are achieved while maintaining regulatory-grade safety and… more
- RELX INC (Providence, RI)
- …(eg, HR, Finance) and external data sources and tools. About the Role The Head of Technical Product Management manages a team of Technical Product Managers (TPMs): ... they are a customer -facing role responsible for gathering functional requirements, designing data...data engineers and software developers to build integrations. The Head of Technical Product Management role is key to… more
- Wolters Kluwer (Providence, RI)
- …Overview** CCH Tagetik is seeking a dynamic and entrepreneurial **Vice President** **,** ** Head of North America** to drive growth, lead the sales strategy, and ... that demands strategic vision, operational execution, and relentless focus on sales, customer success and market expansion. **This role can be based Remote, with… more
- Coinbase (Providence, RI)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide ... the intersection of product and support to transform the customer experience . *What you'll be doing* *...AI to expert responders-to eliminate chatbot loops and ensure customer empathy and effectiveness. * Work with operations… more
- Oracle (Providence, RI)
- …**Required Skills and Education** + BS degree in Business, Supply Chain Management, Operations , or a related field. + Relevant experience or interest in ... active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle...to transform the world for the better. Get a head start on your civilian career today. About the… more
- Brink's (Providence, RI)
- …Qualifications + Bachelor's degree + Project management experience + 7 years' experience in logistics , transportation, or related operations + 10 years' ... in a strategic capacity. Will also be tasked to head up cross function projects within the area of...5 0% of the time Preferred Qualifications: + Past experience leading a Transportation Operations team of… more