• IT Customer Service…

    CVS Health (Smithfield, RI)
    …compassionate. And we do it all with heart, each and every day. **Position Summary** As an IT Customer Service Analyst on our team, we are looking for ... service requests, and problem management). You will ensure customer business needs are met while adhering to corporate...direction. **Required Qualifications** * 2+ years of experience in IT customer support role. * 2+ years… more
    CVS Health (11/16/25)
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  • Service Desk Analyst

    CAI (Providence, RI)
    …to solve requests. **Job Description** We are looking for a customer service -oriented ** Service Desk Analyst ** to provide Level 1 technical support ... Service Desk Analyst **Req number:** R6631...General IT end-user support + Utilize excellent customer service skills and exceed customers' expectations… more
    CAI (11/15/25)
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  • Professional, BI Analyst (TCF)

    Concentrix (Providence, RI)
    …and success with every customer interaction. Other qualifications for our Customer Service Representative role include: + Proficient knowledge of expanded ... Job Title: Professional, BI Analyst (TCF) Job Description As a Business Intelligence...support + Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day,… more
    Concentrix (11/11/25)
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  • Program Analyst

    CBRE (Providence, RI)
    …line with overall CBRE standards and guidelines. Promote standard processes in all customer service functions and ensures corporate policies are followed. + ... Program Analyst Job ID 245713 Posted 06-Nov-2025 Service...software provider. This also includes being the liaison with CBRE- IT . + Coordinate hardware and software maintenance and upgrades.… more
    CBRE (11/16/25)
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  • ETS Risk Principal Analyst

    Citizens (Johnston, RI)
    Description Principal IT Risk Analyst (Infrastructure) The Principal IT Risk Analyst (Infrastructure) is responsible for providing oversight and ... with enterprise technology enablement teams (eg, Cloud based Infrastructure, Storage, IT Operations) to proactively identify, assess, and mitigate risk aligned with… more
    Citizens (11/02/25)
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  • Sr. Business Analyst (Remote)

    GovCIO (Providence, RI)
    …They have the business knowledge and perspective of a particular business and the IT needs of that customer . Requires knowledge of computer system capabilities, ... **Overview** GovCIO is currently seeking a Sr. Business Analyst to join a cross-functional team dedicated to...of the end users within the organization. + Documents product/ service requirements and develops test procedures to ensure user… more
    GovCIO (11/01/25)
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  • Salesforce Business Analyst

    ABBTECH Professional Resources, Inc. (Providence, RI)
    **Job Summary** : Client requests Salesforce Business Analyst to remotely to support the Centers for Medicare & Medicaid Services (CMS) activities. As a Salesforce ... Business Analyst supporting CMS, you will be trusted to work hand-in-hand with our CMS customer to collect business requirements, write them in the Gherkin… more
    ABBTECH Professional Resources, Inc. (11/06/25)
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  • Appeals and Grievance Analyst

    Point32Health (RI)
    …the member and/or the member's authorized representative and must demonstrate superior customer service and benefit interpretation skills in all interactions. ... in related field **Experience** + Required (minimum): 2-4 years' experience as a customer service or member services representative in health care or insurance… more
    Point32Health (11/14/25)
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  • Senior Computer Systems Analyst

    GovCIO (Providence, RI)
    …They have the business knowledge and perspective of a particular business and the IT needs of that customer . Requires knowledge of computer system capabilities, ... GovCIO is currently hiring for a Senior Computer Systems Analyst with an active Secret clearance. This position will...of the end users within an organization. + Documents product/ service requirements and develops test procedures to ensure user… more
    GovCIO (10/14/25)
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  • Senior Epic Systems Analyst - Beaker

    Highmark Health (Providence, RI)
    …often taking a new perspective using existing and innovative solutions. + Excellent customer service skills. + Uses critical thinking skills for assigned tasks. ... :** enGen **Job Description :** **JOB SUMMARY** The Senior Epic Systems Analyst (Beaker) has significant laboratory expertise and a fundamental understanding of key… more
    Highmark Health (11/05/25)
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