- PPL Corporation (Cumberland, RI)
- …today. Overview Reporting to the Director, Customer Service Ops & Support, the Lead Supervisor is responsible for promoting a customer-focused culture while ... will be responsible to oversee supervisors and analysts within call center operations back office and billing...Energy that results in a positive customer experience. The Lead Supervisor must have a deep understanding… more
- PPL Corporation (Cumberland, RI)
- …+ Investigate and respond to inquiries from internal and external customers, ie Call Center , Business Accounts, and/or Suppliers + Identify opportunities to use ... communities today. Overview Rhode Island Energy is seeking a supervisor to lead our Complex Billing and...respond to inquiries from internal and external customers, ie Call Center , Business Accounts, and/or Suppliers +… more
- Cardinal Health (Providence, RI)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Prime Therapeutics (Providence, RI)
- …5 years of work experience in data or statistical analysis in a production, call center or pharmacy environment + Experience with Workforce planning software ... departments (ie, volume, rate, and workload forecasting and trend analyses + Lead the assessment and analysis of planning and workflow improvement, long range… more
- Vontier (Providence, RI)
- …+ ASE certification or related trade school degree a plus + 1+ years of call center experience or equivalent experience in dealing with customers + Suggestive ... a franchisee. You will report to the Customer Care Supervisor . **What you will do:** + Answer calls and...the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.… more