- Cardinal Health (Providence, RI)
- …compliance and database management. + Develop employee knowledge and skill set through monitoring and quality review of telephone calls and documentation of work. + ... to provide resolution to inquiries and present updates on specific program performance . + Build customer relationships, interpret customer needs and assess their… more
- Cardinal Health (Providence, RI)
- …data before being submitted/reported to the client. + Ensures the team is Monitoring calls for each individual APS team member according to guidelines and documents ... performance including maintaining spreadsheets and reviewing/processing QA disputes. +...the training team in developing curriculum related to call monitoring and safety reporting and delivers instructor led training… more
- Cardinal Health (Providence, RI)
- …utilization + Diagnosis of problems and resolution for SAP systems + SAP system performance monitoring , alerting (using Solution Manager etc.) and tuning to ... migrations + Provide expertise related to SAP and DB performance , HA/DR, and scalability + Monitoring with both ad-hoc tools and automated scripts or procedures… more
- PPL Corporation (Providence, RI)
- …by helping to build and maintain strong, diverse communities today. Overview As the Manager of Rates and Revenue Requirements, you will lead the Rates and Revenue ... and requirements, and ad-hoc analysis to optimize business planning. The Manager -Rates & Revenue Requirements provides formal supervision to the team members… more
- PPL Corporation (Cumberland, RI)
- …This includes the hiring of customer service representatives. + Responsible for monitoring and analyzing call center performance metrics to identify areas ... strong, diverse communities today. Overview Reporting to the Sr. Manager , the Manager - Customer Operations is...the hiring of customer service representatives. + Responsible for monitoring and analyzing call center performance metrics… more
- CVS Health (Providence, RI)
- …with IT and business goals, ensuring it is robust and efficient. ** Performance Monitoring :** Monitor platform performance and implement improvements ... opportunities for process optimization and efficiency gains. + Experience with performance monitoring and capacity planning. + Proven experience leveraging… more
- Valvoline Global (RI)
- …of automotive and industrial solutions. **How You'll Make an Impact** The **Senior Manager , Identity and Access Management (IDAM)** is a key leader in the ... enhancing operational efficiency through automation and streamlined processes. The Senior Manager will also oversee the IDAM Engineering team, driving the… more
- Ford Motor Company (Providence, RI)
- We are seeking a talented and experienced Engineering Product Manager to join our team and lead the development, enhancement, and extension of our observability ... needs of our customers. This team is responsible for transforming our monitoring practices from traditional application and infrastructure monitoring to… more
- Carrier (Cranston, RI)
- …in regular performance evaluations and staffing reviews with the Operations Manager and Director of Central Plants. + Support 24/7 coverage of Plant operations, ... maintain these types of solutions. We are looking for a talented Plant Manager that enjoys leading teams in a collaborative atmosphere and achieves results through… more
- General Motors (Providence, RI)
- …and experienced data professional to lead marketing data quality strategy, monitoring , and governance - working in cross-functional collaboration with stakeholders ... teams and the broader enterprise. The **Marketing Data Product Manager - Governance & Quality** will lead technical and...quality requirements and needs. Technical implementation of data quality monitoring is a key and critical part of the… more
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