- Zoom (Providence, RI)
- … and Workforce Engagement Management solutions. Responsibilities + Designing, configuring and deploying Zoom Contact Center , WFM, QM, and AI solutions in ... project engineering technical experience with Customer Experience solutions ( Contact Center , Workforce Engagement, Virtual Agents), with...and today help people communicate better with products like Zoom Contact Center , Zoom… more
- Zoom (Providence, RI)
- …will be responsible for the overall delivery of new features for Zoom Contact Center . Thisincludes project managing the release plans, diving into the ... and operations. Responsibilities + Managing complex project portfolios for Zoom Contact Center , Virtual Agent, WFM, QM, and Agent Assist implementations,… more
- Pfizer (RI)
- …managing to KPIs); utilizes current digital tools effectively (eg, Veeva Engage, Zoom , Microsoft Office) as well as adapts quickly to new/beta tools (eg, ... in a specialized market where third-party reimbursement and service center has been utilized + Have a history of...acumen, problem solving, strategic thinking, data analytical skills and project management skills, as well as excellent planning and… more
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