- Cayuse Holdings (Albany, NY)
- **Overview** **_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$17.00 ... **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service level agreements using the company and… more
- Pearson (Albany, NY)
- …Technologically proficient (especially with Microsoft OS, MS Office, and Google Applications) + Help Desk queue agent experience is preferred Compensation at ... customers with exceptional support and training. All members of the School Support Help Desk Team help facilitate the ability of school-based employees to… more
- Rubrik (Albany, NY)
- …existing customers and potential new customers driving faster closures and to help streamline the deal cycle. This role will require understanding complex problems ... deal exceptions, more difficult structuring issues and global deal desk matters. As the scope and growth of our...and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments… more
- Public Consulting Group (Albany, NY)
- …sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The ... agent will interact with customers through the Zendesk(R) support...specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule… more
- American Express Global Business Travel (Albany, NY)
- …+ Axcess@Home Agent is responsible for supplying their own furniture, desk with lockable drawer or separate lockable file cabinet, chair, document shredder, ... make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive...proximity of work area, and fire extinguisher + Axcess@Home Agent must complete Flexible Work Arrangement Application and Agreement… more
- New York State Civil Service (Albany, NY)
- …TAP Web online and HESC mainframes; utilize databases To monitor account status; monitor Help Desk Tickets and Web Mail for completeness and accuracy 10. ... NY HELP No Agency Higher Education Services Corporation Title...rate goals are met during peak calling periods: assess agent skills and adjust as necessary 5. Develop reports… more