- Broadview FCU (Albany, NY)
- …scheduled day off durring the week. Summary of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative ... over the phone. Responsibilities include (but are not limited to) resolving member issues, understanding, and addressing financial needs with empathy, and fostering… more
- Ellis Medicine (Schenectady, NY)
- The Dining Services Call Center Representative is responsible for the dispatching a variety of customer service requests (ie meals, diet information and ... PRIMARY RESPONSIBILITIES OF THE POSITION: + The Dining Services Call Center Representative is responsible for the...a timely, courteous and efficient manner, provide optimal customer service and document call information. + Communicate… more
- MVP Health Care (Schenectady, NY)
- …continuous improvement. To achieve this, we're looking for an **Associate, Bilingual Medicaid- Member Service Representative ** to join #TeamMVP. This is the ... every interaction **Your key responsibilities:** + The Associate, Medicaid Member Service Representative is responsible...all calls timely and have a clear understanding of call avoidance, such as but not limited to short… more
- Molina Healthcare (Albany, NY)
- …product and service information, and identifies opportunities to improve our member and provider experiences. **Job Duties** * Provide service support to ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves issues and… more
- Insight Global (Rotterdam, NY)
- Job Description Insight Global is seeking a Customer Service Call Center Representative for our client in Schenectady, NY. As part of our team, a Customer ... Service Representative /Dispatcher will take incoming calls and...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military ... program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills.… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to effectively ... the highest degree of sensitivity, compassion, and respect for Service members and their families. + Assesses the needs...+ Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants… more
- The Hertz Corporation (Albany, NY)
- **Job Description** _The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one full resolution customer ... Center or Customer Relations experience (applicable to internal candidates) + Prior call center and customer service experience + Knowledge of GAR, Carrent,… more
- Centrotherm (Waterford, NY)
- …Title/Keyword Note: Candidates with experience in roles such as Customer Service Representative , Customer Operations Specialist, Inside Sales Support, Account ... Full-time Description The Customer Support Specialist is a key member of our Inside Sales team. This role owns...resolution. This is a professional, office-based role (not a call center) with clear opportunities to grow into senior… more
- Elevance Health (Latham, NY)
- …Requirements** + HS diploma or GED + Minimum of 1 year of customer service or call -center experience; or any combination of education and experience which ... **Utilization Management Representative I** **Virtual:** This role enables associates to...for inpatient admission, outpatient precertification, prior authorization, and post service requests. + Refers cases requiring clinical review to… more