- Navy Federal Credit Union (Saratoga Springs, NY)
- …account discrepancies and service requests + Identify opportunities to cross- service products and enhance member relationships through education + Understand ... Overview To provide members and prospective members the full range of products and services offered by...basic counseling on available products and services to meet member needs + Assist members with opening and maintaining… more
- Broadview FCU (Albany, NY)
- …scheduled day off durring the week. Summary of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative ... six (6) months of employment on-site. This is a Full -time opportunity. Full -time is based on a...phone. Responsibilities include (but are not limited to) resolving member issues, understanding, and addressing financial needs with empathy,… more
- CVS Health (Albany, NY)
- …candidates. Fluency in English and Spanish is required.** **Position Summary** Customer Service Representative is the face of Aetna and impacts members' ... to answer the unasked questions, eg additional plan details, benefit plan details, member self-ser‐vice tools, etc. + Uses customer service threshold framework… more
- CDPHP (Latham, NY)
- …these values and invites you to be a part of that experience. The Document Service Representative shall assume full responsibility for the completion of the ... by each business area. The Document Service Representative will work closely with Member Services,...maintaining production and quality standards. This role is a full -time temporary role with CDPHP. Qualifications: + Six (6)… more
- Elevance Health (Latham, NY)
- **Utilization Management Representative II** **Virtual:** This role enables associates to work virtually full -time, with the exception of required in-person ... accommodation is granted as required by law._ The **Utilization Management Representative II** is responsible for managing incoming calls, including triage, opening… more
- Elevance Health (Latham, NY)
- **Utilization Management Representative III** **Virtual:** This role enables associates to work virtually full -time, with the exception of required in-person ... accommodation is granted as required by law._ The **Utilization Management Representative III** is responsible for coordinating cases for precertification and prior… more
- Humana (Albany, NY)
- …put health first** Join Humana's dynamic team as a Claims Research & Resolution Representative and make a meaningful impact every day! In this vital role, you'll be ... to make an impact** **Required Qualifications** + 2+ years of customer service and/or claims experience. + Proficient in Microsoft Office applications (Outlook,… more
- LIFEPlan CCO NY (Clifton Park, NY)
- …with intellectual and developmental disabilities. The Care Manager works with the member , their family and/or representative , and providers to develop, ... and valid prior to the submission of any billable service documentation. + Maintain the member 's continued...necessary when changes occur or are requested by the member and/or representative . + Coordinate and provide… more
- CVS Health (Albany, NY)
- …(HR) representatives, Total Rewards Team or by members themselves. Provide excellent customer service and a positive member experience to all inquirers. + Work ... an Aetna National Accounts client's members, the customer Benefit Service Center, HR colleagues and Total Rewards Team to...team, and Aetna on ways to deliver the best member experience and optimize the benefits offered through the… more
- Oracle (Albany, NY)
- …auto renewal and other customer automation. **Distinguishing Characteristics** Support Renewal Representative has at least one year customer service experience ... under the Fair Labor Standards Act. US Veteran transitioning from active service or active-duty Military Spouse new to corporate experience preferred Veterans and… more