• Service Desk Agent II

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working knowledge and progressive… more
    ASM Research, An Accenture Federal Services Company (08/08/25)
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