- ASM Research, An Accenture Federal Services Company (Albany, NY)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications ... Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform....application development teams to work on issues escalated to Tier 2 . + Adhere to the defined… more
- Intuit (Albany, NY)
- …Intuit Enterprise Suite (IES)** Come join the Global Business Solutions Group (GBSG) as a ** Tier 2 Senior Service & Support Specialist** **for the** **Intuit ... contributing to continuous improvement across all teams. **What You'll Do** As a Tier 2 specialist, you will go beyond traditional support by providing… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- The Service Desk ( Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II) support for troubleshooting, repair, deployment, and installation… more
- Oracle (Albany, NY)
- …customer-reported issues that require in-depth technical analysis beyond Tier 1 and Tier 2 support . Perform thorough root cause analysis of critical ... to knowledge sharing and process improvements to enhance the efficiency of the support function** Being hands-on is a critical requirement for this role. *… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,.... + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the ... Provides ongoing technical support and maintenance of production and development systems...(eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and… more
- Burnt Hills-Ballston Lake Central School District (Ballston Lake, NY)
- Teaching Assistant - Temporary (STRIVE Classroom 12:1: 2 ) Location: Pashley Elementary School Hours: 5.5 hours Duration: Temporary About Us: At Burnt Hills-Ballston ... and dedicated Teaching Assistant to join our STRIVE classroom (12:1: 2 ) on a temporary basis. In this role, you...on a temporary basis. In this role, you will support students with diverse learning needs in a structured… more
- Pacific Northwest National Laboratory (Albany, NY)
- …the nation's biggest energy and environmental challenges. Our more than 1,700 staff support the Department of Energy (DOE), delivering on key DOE mission areas ... markets, and shape energy policy. **Responsibilities** This position will provide support to the Laboratory's research in Optimization and Control of Energy… more
- New York State Civil Service (Albany, NY)
- …Agency Financial Services, Department of Title Information Technology Specialist 2 (Database Administrator), SG-18 Occupational Category IT Engineering, Sciences ... Services is seeking candidates for the position of Information Technology Specialist 2 (Database Administrator) in The Technology Bureau. Duties include, but are not… more
- Oracle (Albany, NY)
- **Job Description** As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving ... as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible… more