- Mass Markets (SC)
- …are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that ... pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Oversee a team of call center agents,...service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of… more
- Mass Markets (SC)
- …+ High School Diploma + 3-4 years of experience working as a call center trainer or team leader . + Proven experience in designing and delivering ... a dynamic and experienced Training Specialist to join our team . This role is critical in ensuring that new...using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures.… more
- WelbeHealth (Columbia, SC)
- …The Welbe Advocate I will focus on either inbound and/or outbound assignments within the Call Center (the Hub), which includes but is not limited to call ... service to all stakeholders (participants, families, partners, and clinic team members), and will be accountable for proper documentation...of one (2) year of experience working in a call center environment where a service/support role… more
- TEKsystems (Charleston, SC)
- …database -Various administrative duties as assigned Skills Customer service, Inbound Call Center , Healthcare, licensed agents, Customer support, Bilingual ... of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients,...across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world… more
- Kyndryl (Columbia, SC)
- …time, and enhanced customer satisfaction. **Operational Excellence:** + Achieve individual and team utilization targets + Lead the design of complex engagements ... a Consult Partner,** we are seeking a dynamic and experienced individual to lead strategic sales and consulting engagements focused on transforming Contact Center… more
- Ryder System (Columbia, SC)
- …professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure Employee ... mentorship, guidance, support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact… more
- Navient (Columbia, SC)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... below, and let's build something great together! **The Contact Center Engineer position will report to the Director, Customer...a destination; it's a mindset of continuous improvement. + ** Lead Together** : Our success comes from how we… more
- Hussmann Corporation (Charleston, SC)
- **Overview** The Contact Center Agent is responsible for being the first point of contact for the Hussmann customer base. This agent will utilize a variety of ... customers or technicians related to the reason for the call and identify the appropriate course of action needed...Word and Excel + Ability to work in a team environment and desire for continuous learning through cross-training… more
- Otis Elevator Company (Florence, SC)
- …The Contracts Logistics Center (CLC) Sales Engineering Manager is a frontline leader for the North American CLC team in Florence, SC responsible for ... accuracy of output to support task/project delivery expectations + Monitoring team performance and providing regular feedback + Assisting with employee development… more
- CenterWell (Anderson, SC)
- …ranging from moderate to substantial. The Physician Lead (PL) serves as a leader to a team of clinicians in a designated market responsible for handling ... our centers put the unique needs of seniors at the center of everything we do. Our Clinics offer a team -based care model where our physicians lead a… more