- Hilton (Pierre, SD)
- …level and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Contact Center Operations Administrator - Scheduling_ **Location:** ... Under the guidance of the Scheduling & Workforce Management Operations Supervisor, you will be responsible for creation and...Two \(2\) years of experience working in a large\-scale contact center \(more than 500 seats\) +… more
- NTT America, Inc. (Pierre, SD)
- …of administrators to understand the existing environment, assist each other with day-to-day operations and help with issues as a team. + Install, configure, and ... timely resolution or escalation to ensure minimal impact to business operations . Document troubleshooting procedures and create SOPs. + Change Management:… more
- Veterans Affairs, Veterans Health Administration (Sioux Falls, SD)
- …information between the professional staff, Veteran, community vendor, and Third-Party Administrator (TPA). The MSA performs clerical and administrative support in ... CC customer service line, either scheduling for the call center or following Veteran scheduling needs. MSA ensures the...to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the… more