- ASM Research, An Accenture Federal Services Company (Pierre, SD)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Humana (Pierre, SD)
- …willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance ** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Prime Therapeutics (Pierre, SD)
- …necessarily report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + ... areas/potential projects where process redesign/improvement can significantly impact efficiency, quality , profitability, competitive position, and customer satisfaction,… more
- Mass Markets (SD)
- …as a trusted partner in the industry. We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team. This role is critical in ... ensuring the highest level of service quality within our call center operations....for detail, strong communication skills, and a passion for quality assurance within a BPO environment. To… more
- TTEC (Pierre, SD)
- …has a place here with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working remotely in the United States, you'll be ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Veterans Affairs, Veterans Health Administration (Sioux Falls, SD)
- …on the following Competencies for this position: Computer Skills Customer Service (Clerical/Technical) Patient Care Quality Assurance Specimen Collection ... Incumbent serves as a Medical Technician-Phlebotomist in Pathology & Laboratory Medicine Service (P&LMS) at the Sioux Falls VA Health Care System. The Medical… more
- Veterans Affairs, Veterans Health Administration (Sioux Falls, SD)
- …the assessment questionnaire for this position: Computer Skills Customer Service (Clerical/Technical) Patient Care Quality Assurance Specimen Collection ... Summary This position is located in the Pathology & Laboratory Medicine Service (P&LMS) at the Sioux Falls Veterans Administration Health Care System in Sioux Falls,… more
- ASM Research, An Accenture Federal Services Company (Pierre, SD)
- …+ Professional Certifications or License + 8+ years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Keurig Dr Pepper (Pierre, SD)
- …They will have a thorough understanding of formulation, specifications, manufacturing processes and quality assurance and will partner with key internal teams in ... cover the Eastern or Mideastern USA. This position, through customer -focused activities related to quality and manufacturing,...the areas of Customer Service , R&D, Licensing, Consumer Affairs, and… more
- Humana (Pierre, SD)
- …requirements. + Is very familiar with the software development cycle and quality assurance methodologies. + Understands department, segment, and organizational ... through digital innovations, flexible medication access, one-on-one clinical support and excellent customer service . About Humana: Humana Inc. (NYSE: HUM) is… more
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