- TEKsystems (Sioux Falls, SD)
- Job Title: Escalation Specialist Job Description As an Escalation Specialist , you will be part of a dynamic complaints department within the banking ... customers to resolve issues. + Oversee day-to-day activities of complaint resolution and escalation calls. Essential Skills + At least 4 years of customer contact… more
- TEKsystems (Sioux Falls, SD)
- …the ability to de-escalate customers over the phone (expect 5+ high level escalation calls per day) Ability to communicate effectively through writing and emails. ... Ability to follow Policy + Procedures to execute tasks repetitively. Pipeline and time management - work on different complaints in different statuses while meeting deadlines. Tech Savvy - will toggle between various systems + screens and will also be working… more
- TEKsystems (Sioux Falls, SD)
- …You will review and then critically research and resolve the customers complaint. Complaints are coming into the bank from a variety of areas. Examples are Credit ... Now Hiring for Escalations Specialists with a large banking company to help close out cases that are created after a customer complaint is filed. This is a very attention to detail and investigate case management style position. This is a hybrid schedule where… more
- Target (Aberdeen, SD)
- …them build and develop skills for a career. The role of a Target Security Specialist can provide you with the:** + Skills using intelligence-led tactics to keep team ... management; providing support to both guests and team members + Skills in de- escalation as well as experience with physical security controls and culture + Ability… more
- GE Vernova (SD)
- **Job Description Summary** The EHS Lead Specialist NAM position reports hierarchically to the Specialty Teams EHS Manager and provides day-to-day EHS support for a ... site levels from multiple sites/geographical separations. Serve as an escalation point for customer resolution and POC for multi-site...resolution and POC for multi-site customers. The EHS Lead Specialist is also a key advisor and support to… more
- Coinbase (Pierre, SD)
- …connection, and alignment. Attendance is expected and fully supported. As a Specialist , Prime Client Services you'll join a high performing team of client ... Coinbase achieving its mission. You will serve as a subject matter specialist for Coinbase's institutional suite of products (Prime, Custody), providing premier… more
- Pearson (Pierre, SD)
- **The Opportunity:** We are seeking an enthusiastic and talented **Client Support Specialist ** to support our clients. The role involves supporting a team of Program ... with delivering projects and operational activities to clients. Acting as the escalation point for client program content related issues in customer service.… more
- Cognizant (Pierre, SD)
- **Role Name** : **MSP Support Specialist -ServiceNow** **Location: Remote (anywhere in the US)** **Responsibilities:** . Clear understanding of ServiceNow platform ... and clearly communicate the business impact of MI/Hi Tickets . Conduct escalation to service teams, vendors, senior management, and leaders to ensure appropriate… more
- Prime Therapeutics (Pierre, SD)
- …between IT and Operations team, reports progress and roadblocks to leadership for escalation . + Identifies and assists in creation of new Cognos reports and ... in compliance. + Provides periodic updates on business performance concerning escalation issues, performance feedback, and productivity are some areas of discussion… more
- Sumitomo Pharma (Pierre, SD)
- …to deadline. Problem solving study-related issues; demonstrating resourcefulness and independence; escalation of issues as needed + Should have knowledge and ... TMF systems (ie, Veeva) + Will assist/back-up the Clinical Regulatory Operations Specialist for overall quality, maintenance, and completeness of Trial Master Files.… more
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