• Contact Center Agent Assist…

    US Bank (West Saint Paul, MN)
    …of related experience **Skills Should Include** + Experience in Contact Centers, AWS Contact Lens, AWS Amazon Q, AWS Agent Evaluation + Experience with JIRA ... **Preferred Skills/Experience** + Ability to collaboratively develop and evolve a product backlog + Ability to develop and articulate a product vision that supports outcomes, value and prioritization of work + Solid understanding of the Lean/Agile mindset +… more
    US Bank (09/07/25)
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  • Contact Center Agent

    Cognizant (St. Paul, MN)
    …satisfaction in all interactions. + Have a basic understanding of healthcare call center operations which is advantageous. + Be adaptable to changing processes and ... technologies in a dynamic work environment. **QUALIFICATIONS:** High school diploma GED Certificate or equivalency. Associate or bachelor's degree in healthcare management preferred. Minimum of two years' experience in customer service including six months in… more
    Cognizant (09/09/25)
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  • Director, Consult Partner - Contact…

    Kyndryl (St. Paul, MN)
    …and strategic goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
    Kyndryl (07/29/25)
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  • Product Marketing Manager - Zoom Virtual…

    Zoom (St. Paul, MN)
    …for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom ... hiring a Product Marketing Manager, focused on our AI enabled virtual agent solution, Zoom Virtual Agent (ZVA), to join the Product Marketing team!. This is a US… more
    Zoom (09/12/25)
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  • Service Desk Agent

    Cayuse Holdings (St. Paul, MN)
    **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** ... $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using… more
    Cayuse Holdings (07/31/25)
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  • National Affiliate Agent Recruiter…

    Anywhere Real Estate (Minneapolis, MN)
    **National Affiliate Agent Recruiter** **Real Life. Real Connections.** **What you'll do:** You're a talent scout, energetically searching the real estate landscape ... zone. **Who you are:** + Phone friendly, enthusiastically reaching out to contact prospective agents throughout the day, getting their attention and igniting their… more
    Anywhere Real Estate (08/21/25)
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  • Customer Service Systems Ops Analyst

    Under Armour, Inc. (St. Paul, MN)
    …Ensure Hours of Operation are accurate across various campaigns * Collaborate with Contact Center leadership on reporting and dashboards to drive meaningful ... the team and individual levels * Collaborate with the Contact Center Leadership and Training partners to...is achieving balance across operations and channels * Monitor agent behaviors to optimize efficiency * Support the Operations… more
    Under Armour, Inc. (07/09/25)
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  • Sr Manager Broker Services - US Based Remote

    Anywhere Real Estate (Minneapolis, MN)
    …Senior Manager supports initiatives that connect our global network, enhance agent education, and promote cross-border collaboration. This person will be expected ... **Key Responsibilities:** 1. **Client Relationship Management** : Serve as the primary contact for global Client Groups, build trusted relationships, and act as the… more
    Anywhere Real Estate (08/21/25)
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  • HRIS Business Partner- REMOTE

    Ryder System (St. Paul, MN)
    …to implement or update integrations + Provide continuous support and improvement to Employee Center portal(s) as well as Now mobile app + Ensure compliance with data ... the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough...HR Service Configuration, HR Case and Knowledge Management, Employee Center Pro. + Experience with developing in ServiceNow (eg… more
    Ryder System (07/28/25)
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  • Genesys Test Lead

    Cayuse Holdings (St. Paul, MN)
    …Agile delivery focuses on orchestrating and executing the quality assurance strategy for contact center solutions. In an Agile framework, this role involves ... Genesys technologies and Agile Delivery requires a combination of technical expertise in contact center systems, leadership skills, and a deep understanding of… more
    Cayuse Holdings (09/09/25)
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