- Live Nation (Somerset, WI)
- Job Summary: The Guest Service member will interact with customers to provide information in response to inquiries about products and services and to handle ... and resolve complaints. Job Functions: . Deliver exemplary customer service to maintain customer loyalty. Answer inbound calls or...barricade, Etc. . Other tasks as assigned by the Guest Services Manager. This position starts at… more
- Live Nation (Minneapolis, MN)
- …of rules. May operate metal detector equipment. May also scan tickets or perform guest services related duties. WHAT THIS ROLE WILL DO + Circulate among ... Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a...employees to preserve safety, order and to protect the venue property. + Monitor and authorize entrance and departure… more
- ASM Global (Minneapolis, MN)
- …SPECIFICS + Prepare the facility for opening and closing during each event. + Direct Guest Services staff assignments and behavior during events. + Serve as ... Pay Rate: $22.50/hr ASM Global is the world's leading venue management and services company, connecting people...a problem solver and support system for the Guest Services usher staff . +… more
- House of Blues (Minneapolis, MN)
- … venue . Job Functions: . Interviews, selects, trains, supervises, counsels and disciplines guest services staff to ensure maximum guest satisfaction. ... a Lifetime Experiences for our Fans. The Role: The Guest Service Manager is responsible for the...complaints. Interacts positively with guest to maintain guest loyalty. . Moves throughout the venue … more
- ASM Global (Minneapolis, MN)
- …+ Previous experience in venue events. + Previous experience in a customer service role. Skills and Abilities + Good written and verbal skills. + Ability to ... POSITION: Guest Experience Representative DEPARTMENT: Guest Experience...This individual is responsible for providing world class customer service and hospitality to all guests entering US Bank… more
- House of Blues (Somerset, WI)
- …the venue Job Function: + Provide a safe environment for guests and venue /tour staff . + Communicate venue information about policies and procedures to ... The Role: Responsible for assisting guests, maintaining public safety, controlling venue access to restricted areas, and preventing unauthorized items from entering… more
- Live Nation (Minneapolis, MN)
- …High School Diploma or equivalent preferred + At least 1+ year in a guest service role preferred + Excellent verbal, written and interpersonal communication ... WHAT THIS ROLE WILL DO + Greet guests, scan guest tickets upon entry to the venue ,...in case of emergency. + May assist in verifying staff credentials to generally restricted areas. + Show CARE… more
- House of Blues (Minneapolis, MN)
- …regarding security and customer service -related situations + Follow up with Security and Guest Services teams to ensure that service standards are met + ... on! THE JOB Operations Supervisor will oversee the operations staff in- venue and support the operations manager...+ Working knowledge of high-volume nightclub operations, responsible alcohol service and guest relations. + Experience in… more
- Live Nation (Shakopee, MN)
- …authority and precision, ensuring flawless execution across FOH, BOH, security, ticketing, guest services , and facility maintenance for events ranging from ... by maintaining surveillance systems, crowd control infrastructure, communication equipment, and venue assets in peak condition. + Champion guest experience… more
- House of Blues (Minneapolis, MN)
- …details and managing breaks. * Follow up with Security and Guest Services teams to ensure that service standards are met * Perform opening/running/closing ... supervising and coordinating activities of the security department and staff within the venue . Duties may also...guest concerns and complaints regarding security and customer service -related situations * Lead staff , ongoing … more