• Client Services Specialist II Agent…

    Adecco US, Inc. (Franklin, TN)
    Adecco is assisting a National Pharmaceutical Client in hiring for Client Services Specialist II in Franklin TN **Pay Rate:** $16.79/hour In this role, you'll manage ... . You'll work closely with patients and partners, providing essential support with their prescription benefits, including **Medicare and LIS assistance** .… more
    Adecco US, Inc. (07/30/25)
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  • Customer Service Quality Assurance…

    ASM Research, An Accenture Federal Services Company (Nashville, TN)
    …with scheduling and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and ... ASM Research provides services in support of the Military OneSource Program for military...from learning environment to daily production environment. + Identifies agent communication needs and makes recommendations to Call… more
    ASM Research, An Accenture Federal Services Company (06/06/25)
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  • Contact Center Quality Specialist - III

    ASM Research, An Accenture Federal Services Company (Nashville, TN)
    …with scheduling and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and ... smooth transition from learning environment to daily production environment. + Identifies agent communication needs and makes recommendations to Call Center… more
    ASM Research, An Accenture Federal Services Company (07/11/25)
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  • Quality Assurance Specialist

    Mass Markets (TN)
    …partner in the industry. We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team. This role is critical in ensuring the highest ... level of service quality within our call center operations. The ideal candidate will be responsible for monitoring calls, assessing agent performance, analyzing… more
    Mass Markets (06/13/25)
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  • Quality & Commissioning Manager

    NTT America, Inc. (Nashville, TN)
    …willing to work outside normal business hours, including weekends, late nights, holidays, and on- call support . + Must be available by cell phone for availability ... makes recommendation to the company to select best third-party commissioning agent partners. + Develops systems commissioning plans along with pre-functional,… more
    NTT America, Inc. (07/16/25)
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