- Piedmont Airlines (TN)
- …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary ... aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70)… more
- Concentrix (Nashville, TN)
- …calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving...policies while meeting performance goals. + Respond to inbound customer and agent inquiries related to policy… more
- Advance Financial (Johnson City, TN)
- …based off customer service -related measures + Identify and escalate customer calls with complex issues + Work cross -functionally with internal teams to ... First impressions are everything and we trust our Customer Care Agents to make great ones. They...education preferred) + 2+ years of experience in a service -related field (call center preferred) + Must show a… more
- Advance Financial (Nashville, TN)
- …based off customer service -related measures + Identify and escalate customer calls with complex issues + Work cross -functionally with internal teams to ... our products and services, take payments and offer outstanding customer support + Verify and update customer ...education preferred) + 2+ years of experience in a service -related field (call center preferred) + Must show a… more
- Capital One (Nashville, TN)
- …our internal agent -facing products that enable us to provide excellent service to customers, and be asked to coordinate between stakeholders, engineering, and ... Senior Associate, Product Management: Velocity Black Agent Tools Product Management at Capital One is...while mitigating product risks + Transformational Leadership - Leads cross functional teams to solve customer problems… more
- Nordstrom (Nashville, TN)
- …Asset Protection Pillars: + Protect People by providing support for employee and customer safety. + Protect Physical Spaces by protecting our assets which include ... the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities: + Resolve theft by using good judgment… more
- Oracle (Nashville, TN)
- …define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This ... dynamics to develop differentiated strategies for AI Agents in customer service . + ** Cross -Functional Collaboration:**...+ Work with UX teams to design intuitive AI Agent interfaces for digital customer service… more
- Cognizant (Nashville, TN)
- … Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level role involves ... access, including EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys,… more
- CVS Health (Franklin, TN)
- …accounting skills + Experience in a production or commission environment preferred. + Customer Service experiences in a transaction-based environment such as a ... such as credit card reconciliation or Vector One reporting. * Collaborates cross -functionally to resolve service issues, identify process improvements, and… more
- Oracle (Nashville, TN)
- …experiences across voice, chat, and service request channels supported by service platforms. + Drive improvements in customer self- service , satisfaction, ... customer requirements into actionable engineering plans. + Foster cross -functional collaboration with product, engineering, science, and enterprise customers to… more