• Customer Success Advocate II

    Lumen (Nashville, TN)
    …accounts; handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ... as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our small and… more
    Lumen (07/29/25)
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  • Senior Business Coach , Amazon Delivery

    Amazon (Nashville, TN)
    …goal, we partner with a network of small independent delivery businesses ( Delivery Service Providers) to deliver customer orders. Utilizing continuous ... Amazon's team of Business Coaches assist and guide our Delivery Service Partner (DSP) business owners as...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
    Amazon (05/06/25)
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  • Market Delivery Asst. Manager - XDT

    Lowe's (Nashville, TN)
    … Delivery Assistant Manager - XDT is primarily responsible for ensuring Delivery Customer Satisfaction through service and quality control standards ... delivery operations including performance monitoring, inbound call monitoring, customer service escalations, issue identification and resolution and… more
    Lowe's (07/24/25)
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  • Technical Customer Experience Manager

    Cisco (Memphis, TN)
    … Technical and Operational Leaders and Executives, orchestrating CX resources across Delivery , Expert Care, Technical Support, Customer Success, Renewals, and ... With a proven track record of driving software and service adoption, mitigating renewal risks, and improve customer...at least two technology architectures** + **Experience driving successful customer adoption and delivery of projects.** +… more
    Cisco (07/23/25)
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  • Customer Success Technical Architect

    Confluent (Nashville, TN)
    …Excellent interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery , time, project and ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You… more
    Confluent (07/03/25)
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  • Customer Solutions Manager, Global…

    Amazon (Nashville, TN)
    …Working with both the customer and various AWS teams including the Customer Account team, Service teams, Professional Services, Training and the partner ... Description We are seeking a Customer Solutions Manager (CSM) to join our Global...at the right time * You will leverage your delivery experience with large scale transformations and help shepherd… more
    Amazon (07/16/25)
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  • Service Solutions Architect - Radiology…

    Philips (Nashville, TN)
    … customer outcomes and sustainable growth. **Your role:** + Act as a Trusted Customer Advocate : Serve as a strategic advisor and virtual team member to ... closely with Sales and R&D, as well as external stakeholders to analyze customer needs, architect scalable service solutions, and drive innovation through… more
    Philips (07/23/25)
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  • Engineering Manager

    Deloitte (Hermitage, TN)
    …Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Lead engineering teams to deliver solutions that ... and implementations. Technical Leadership and Advocacy: Serve as the technical advocate for products and engineering teams, promoting and supporting evolutionary… more
    Deloitte (06/20/25)
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  • Lead Enterprise Architect

    Humana (Nashville, TN)
    …experiences and health outcomes to Humana's 26 million members? Are you customer obsessed with a business-centric outlook? At the Humana Enterprise Architecture ... of the technology strategy and to facilitate the adoption and delivery of the Humana Enterprise Architecture principles, standards, policies and methodologies.… more
    Humana (07/21/25)
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  • Encore Fullstack Software Engineer

    Deloitte (Nashville, TN)
    …This program offers an opportunity to improve your skills in a client service environment coupled with mentorship to help support professional growth. The Encore ... + Outcome-Driven Accountability: Foster a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex… more
    Deloitte (06/28/25)
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