- Pearson (Nashville, TN)
- … Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and… more
- Mass Markets (TN)
- …to the success of a globally expanding, industry-leading organization. This position supports customer service , technical support , and customer ... and customers Preferred (Not Required) + One (1) year of experience in customer service , technical support , inside sales, back-office, chat, or… more
- Mass Markets (TN)
- …to the success of a globally expanding, industry-leading organization. This position supports customer service , technical support , and customer ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and… more
- Mass Markets (TN)
- …customers Preferred (Not Required) + One (1) year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION ... across the country to resolve support issues and ensure a best-in-class customer experience. In addition to providing exceptional service , you will need to… more
- Concentrix (Nashville, TN)
- …answering questions about products and services while providing world-class customer service , troubleshooting, and technical support + Provide inbound ... inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution...support using a call flow guide in the customer 's preferred language + Resolve technical issues… more
- Bridgestone Americas (TN)
- … Service includes post-sale technical and/or non- technical customer service and support across multiple sub-families for business and/or ... customer orders * Providing technical and non- technical customer support in a walk-in service center Incumbents matching to this specialization… more
- Mass Markets (TN)
- …commensurate with experience. While prior contact center experience isn't required, experience in customer service , technical support , inside sales, or ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support , and customer sales… more
- TEKsystems (Nashville, TN)
- …part of a team. * Valid driver's license and reliable transportation required. Skills Technical support , Customer service , Support , Troubleshooting, ... desk support , Windows 10, Help desk Top Skills Details Technical support , Customer service , Support ,Troubleshooting Additional Skills &… more
- First Horizon Bank (Knoxville, TN)
- … to the application user. 4. Allow him/her to straddle both customer service and technical support areas. 5. Diagnose and answer complex problems ... we are on a mission to deliver a seamless customer experience. We are passionate about doing things right...must be skilled to: 1. Define and document all technical support procedures. 2. Proactively identify and… more
- Concentrix (Nashville, TN)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related… more