• Customer Specialist…

    Citigroup (Johnson City, TN)
    The Collections Specialist 4 performs moderately complex and varied assignments. Most of the impact is related to quality of execution. Works with limited ... defined options, understanding the consequences of each. **Responsibilities:** + Performs Collections Specialist 3 duties plus: Uses advanced negotiation skills… more
    Citigroup (07/10/25)
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  • Licensed Life and Health Insurance…

    Mass Markets (TN)
    …Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, ... We are seeking a Licensed Life and Health Insurance Specialist who will play a vital role in educating...and company policies. + Deliver high-quality service to ensure customer satisfaction and retention. + Respond to customer… more
    Mass Markets (05/19/25)
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  • Quality Assurance Specialist

    Mass Markets (TN)
    …Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, ... We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team. This role is critical...Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge of BPO processes… more
    Mass Markets (06/13/25)
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  • Training Specialist

    Mass Markets (TN)
    …Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, ... industry. We are seeking a dynamic and experienced Training Specialist to join our team. This role is critical...be competitive and to grow with you over time. Starting compensation is based on experience, and we offer… more
    Mass Markets (06/12/25)
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