- Driveline (Goodlettsville, TN)
- Quality Assurance Agent Date Posted: 07/10/2025 Apply (https://auto-scheduler.com/drivelinecareers/index.php/Contact/index/1746720) + Employee Type: Full ... match + Prescription Drug Discounts + Employee discounts and more! Summary The Quality Assurance Agent is responsible for guaranteeing the quality and… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes...+ Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of… more
- Mass Markets (TN)
- …as a trusted partner in the industry. We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team. This role is critical in ... for detail, strong communication skills, and a passion for quality assurance within a BPO environment. To...and areas for improvement. + Prepare detailed reports on agent performance and key quality metrics. +… more
- Marriott (Kingsport, TN)
- …Day Shift **Job Number** 25120089 **Job Category** Procurement, Purchasing, and Quality Assurance **Location** MeadowView Conference Resort & Convention Center, ... and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …+ Professional Certifications or License + 8+ years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes...Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. +… more
- NTT America, Inc. (Nashville, TN)
- …develop and implement QA/QC programs for equipment manufacturers and integrators. + Develops Quality Assurance and Quality Control plans for greenfield and ... develop and implement QA/QC programs for equipment manufacturers and integrators. + Develops Quality Assurance and Quality Control plans for greenfield and… more
- Anywhere Real Estate (Memphis, TN)
- …positive or negative situations to clearly advise and resolve any issues. + Quality Assurance -the individual demonstrates accuracy and thoroughness and monitors ... to close, to create a seamless experience for the agent , consumer and all deal parties. You are part...their own work to ensure quality . + Adaptability-the individual adapts to changes in the… more
- Covenant Health Inc. (Knoxville, TN)
- … measures by monitoring compliance with study procedures and GCP standards, conducting quality assurance audits as requested, working with internal and external ... amending case report forms as appropriate. + Maintains investigational agent accountability with proper utilization of drug logs and...quality assurance teams. + Maintains professional and… more
- Teleperformance USA (TN)
- …high-energy, change-oriented environment.** + **Continue liaison efforts with Account Management, Quality Assurance , Training, Recruiting, WFM, IT and the ... **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**… more
- Cherry Bekaert (Nashville, TN)
- …, Cherry Bekaert delivers innovative advisory, assurance and tax services to our clients. ... seek and implement change to drive business improvement, serve as a change agent + Operates with a sense of urgency + Ability to facilitate collaborative… more
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