- Insight Global (Brentwood, TN)
- Job Description The Major Incident Management Analyst (Level 2) will serve as a high-touch, client-facing IT professional. This role is dedicated to ... teams to troubleshoot application problems. This individual is also involved with Major Incident Management and will participate in a "on call" rotation.… more
- Insight Global (Brentwood, TN)
- …practices and ITSM tools. * ITIL v4 Foundation Certification. * Experience supporting major incident management . * Background in healthcare or enterprise ... Job Description The Problem Coordinator leads the end-to-end Problem Management process, partnering with Major Incident...the end-to-end Problem Management process, partnering with Major Incident Managers (MIMs) to prevent recurring… more
- Vanderbilt University Medical Center (Nashville, TN)
- …LIS team guidance on strategic initiatives. Note: This role is available for remote work from most US locations. . **KEY RESPONSIBILITIES** * Designs, builds, ... Beaker AP &/or CP certification is required + Project Management experience is nice to have + Experience with... (Expert): Is a recognized expert and authority in Incident Tracking and Problem Reporting. Anticipates design and architectural… more
- Insight Global (Brentwood, TN)
- …enterprise clients or high-volume -service desks. -Familiarity with ITIL processes and major incident management . -Experience with call monitoring and ... partner with management , along with other service desk teams (ie Major Incident Managers (MIMs) and the Problem Coordinator) to offer extra guidance on… more
- PagerDuty (Nashville, TN)
- …a Senior Product Manager, Incident Analysis to join our talented, customer-focused Incident Management team! As Senior Product Manager, you will report to ... the Director of Product for Incident Management , and partner closely with design,...data. **Important note: While this role is posted as remote , candidates who are located near one of our… more
- Public Consulting Group (Nashville, TN)
- …guardrails and peer-reviewed scripts. + Participate in on-call rotation and major incident bridges. **Required Qualifications** + 3-5 years administering ... configurations. Support DNS, SSL, Backup and Recovery and SFTP services. Execute incident response, change management , and service reliability engineering for… more
- Cayuse Holdings (Nashville, TN)
- …technical support for the resolution of problems, incidents, issues, and emergencies including major incident management escalation to ITOC and/or Major ... Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The… more
- CBRE (Nashville, TN)
- …Service line GWS Segment Role type Full-time Areas of Interest Health and Safety/Environment Location(s) Remote - US - Remote - US - United States of America ... development and implementation of health, safety, and environmental programs for a major financial client spanning roughly 2,200 locations. Serving as the HSE lead… more
- Oracle (Nashville, TN)
- …for ensuring the smooth operation of our critical cloud infrastructure, incident management , deployment automation across multiple production and preproduction ... Applications on OCI using Cloud DevOps methodologies including: + Incident management : analyze T2 metrics, and alarms,...Good interpersonal skills and communication with all levels of management . + Working with remote , global teams… more
- Concentrix (Nashville, TN)
- …governance frameworks addressing policy, access control, data protection, and risk management . + Translate Microsoft security and compliance capabilities (Entra ID, ... labeling, DLP, and prompt-safety controls. + Review identity and access management for AI workloads, including MFA, Conditional Access, and privileged identity… more