- Cayuse Holdings (Nashville, TN)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 8am-5pm EST) **_SALARY:_** ... $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working knowledge and progressive… more
- GovCIO (Nashville, TN)
- …and degradations and facilitate communications to staff and end-users + Oversees training of service desk agent staff + Collaborate with tier three support ... **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to resolve… more
- NTT America, Inc. (Knoxville, TN)
- …Job Responsibilities Include: + This position will be a part of our Provider Clinical Service Desk , as an agent primarily handling inbound customer calls. ... now. We are currently seeking a Helpdesk Senior Associate- Healthcare Clinical Service Desk - Call Center- REMOTE to join our team in Knoxville, Tennessee… more
- NTT America, Inc. (Nashville, TN)
- …a place where you can grow, belong and thrive. **Your day at NTT DATA** The Managed Services Service Desk Agent is a senior service desk resource and ... handling resulting incidents or service requests. The Managed Services Service Desk Agent applies standard operating procedures, in line with… more
- IHG (Nashville, TN)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push and pull big… more
- Marriott (Nashville, TN)
- …STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well ... beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to… more
- Drury Hotels (Pigeon Forge, TN)
- …guests in a friendly, efficient, courteous, and professional manner. Perform front desk related functions, which include checking guests in and out, promoting ... problem resolution. Assist with breakfast and 5:30 pm Kickback service , which may include food preparation, set up, guest..., which may include food preparation, set up, guest service (host or bartender), and clean-up. Present and maintain… more
- Jackson National Life Insurance Company (Nashville, TN)
- …to business processes, skill or transactional priorities, and resource allocations to ensure service level adherence within the sales desk . + Assists with ... projections for all interaction types. + Monitors traffic and agent adherence to ensure proper coverage; acts as a...alerts to Sales Desk associates and other Desk Directors, ensuring established service levels of… more
- Pearson (Nashville, TN)
- …proficient (especially with Microsoft OS, MS Office, and Google Applications) + Help Desk queue agent experience is preferred Compensation at Pearson is ... Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated...and training. All members of the School Support Help Desk Team help facilitate the ability of school-based employees… more
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