- Houston Methodist (Katy, TX)
- At Houston Methodist, the Access Center Workforce Management Analyst position is responsible for providing real-time intraday reporting and support for ... levels, call volumes, occupancy, and schedule adherence. + Administers real-time workforce management processes. + Provides insights and staffing recommendations… more
- HealthTrust Workforce Solutions (Austin, TX)
- …and manage routine business meetings + Function as a liaison between Parallon Workforce Management Solutions (PWMS) and client hospitals + Establishes excellent ... **Entrust Your Career to HealthTrust!** **Registered Nurse (RN)- Vascular Access - Full Time** At HealthTrust, we believe that healthcare isn't defined by the four… more
- The Walt Disney Company (San Antonio, TX)
- … NICE/IEX Infrastructure Manager is to supervise and optimize the workforce management (WFM) processes within the contact center . This includes managing the ... . This involves configuring system settings, user profiles, and access permissions. + Regularly update the software to leverage...equivalent experience. + 5+ years prior experience in contact center operations, workforce management , or… more
- Baylor Scott & White Health (Dallas, TX)
- …+ Dollar-for-dollar 401(k) match, up to 5% + Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more + Immediate ... access to time off benefits At Baylor Scott &...Summary** As a Procedural Registered Nurse for the Pain Management Outpatient Clinic, work as a licensed professional using… more
- Mass Markets (Killeen, TX)
- …products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule ... tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer… more
- Mass Markets (Killeen, TX)
- …a culture of accountability, continuous improvement, and personal excellence + Directs workforce management activities and sets performance goals and objectives ... after 60 days of employment, and all employees have access to MEC medical plans after just 30 days....services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- Mass Markets (Killeen, TX)
- …+ Foster a culture of accountability, continuous improvement, and excellence + Oversee workforce management and set clear performance goals + Develop strategies ... has a strong work ethic. A background in call center operations management is required, with additional...after 60 days of employment, and all employees have access to MEC medical plans after just 30 days.… more
- Mass Markets (Killeen, TX)
- …a culture of accountability, continuous improvement, and high performance. + Oversee workforce management , including scheduling and performance goal setting. + ... organization. REQUIRED QUALIFICATIONS + Minimum 5 years of call center management experience. + Associate's degree or...after 60 days of employment, and all employees have access to MEC medical plans after just 30 days.… more
- Mass Markets (Killeen, TX)
- …satisfaction. + Drive continuous improvement initiatives across training, quality, and workforce management . + Ensure compliance with company policies, client ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule… more
- EverBank (Lewisville, TX)
- …care goals. **Key Responsibilities and Duties** + Provides daily oversight and management of Contact Center site(s) and ensures performance standards are ... **Contact Center Site Manager** The Contact Center ...metrics and daily operations + Proven ability to manage workforce operations at site level for management … more
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