• Blended Contact Center…

    Mass Markets (Killeen, TX)
    …vary by site and project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service ... a brief pre-employment test. POSITION RESPONSIBILITIES WHAT IS A BLENDED CALL CENTER PROFESSIONAL? As a ...or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy.… more
    Mass Markets (09/17/25)
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  • Call Center Agent (Days)

    Mass Markets (Killeen, TX)
    …to the success of a globally expanding, industry-leading organization. As a day shiftCall Center Agent , you will be either dedicated to a specific project or ... handle blended inbound and outbound phone, chat, and e-mail interactions...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
    Mass Markets (09/22/25)
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  • Entry-Level Technical Support Agent…

    Mass Markets (Dallas, TX)
    …This is an entry-level position that offers on-the-job paid training. While prior contact center experience isn't required, experience in customer service, tech ... POSITION OVERVIEW TECHNICAL SUPPORT AGENT (FULL-TIME) As a technical support representative, you...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
    Mass Markets (07/16/25)
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  • Access Center Workforce Management Analyst

    Houston Methodist (Katy, TX)
    …planning tools) + Previous blended (voice, email, and chat) Contact Center quality quantification experience preferred + Bilingual (English/Spanish) ... Analyst position is responsible for providing real-time intraday reporting and support for contact center operations. This position monitors call volume trends, … more
    Houston Methodist (08/30/25)
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  • Customer Care Representative - Onsite

    Teleperformance USA (Brownsville, TX)
    …**Qualifications:** + **Two year or more of directly related experience in an inbound contact center or face to face customer service or similar customer service ... and You** **Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?… more
    Teleperformance USA (09/18/25)
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  • Remote Dialer Operations Analyst II

    Carrington (Plano, TX)
    …technical or call center experience, with automated dialer management in a blended call environment. + One to three (1-3) years of experience with SQL preferred ... reached and sustained. Create and maintain daily system and agent productivity reports. Work with business units to create...or exceed defined KPIs, such as penetration, right party contact rate, abandonment rate, compliance and quality testing. +… more
    Carrington (08/20/25)
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