- Coinbase (Austin, TX)
- …and automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Senior Program Lead you will play a ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...or equivalent experience. * 5+ years of experience in technical program management, preferably in consumer facing… more
- Coinbase (Austin, TX)
- …globally--across Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager, CX Consumer Analytics to lead a team of ... skills with the ability to distill complex technical concepts for non- technical stakeholders. * Familiarity with CX operational domains (contact centers,… more
- Amazon (Dallas, TX)
- …a daily basis you will be expected to collaborate with hardware engineering, technical program and product managers, and internal customers including site ... voice of the customer. Typically owning either a full program or a program region, the Operations...of responsibility. The role requires comfort in handling highly technical work scopes related to automation installation, as well… more
- S&P Global (Houston, TX)
- …internal use):** 09 **S&P Global** **Commodity Insights (CI)** **Commercial** **and CX ** **Graduate Program ** **Role:** **Associate, Commercial** **and CX ... **New York or Houston** **(hybrid role)** The Commodity Insights Commercial and CX Graduate Program journey begins with an intensive 5-week onboarding… more
- Cisco (Richardson, TX)
- …Team** Join Cisco's Customer Experience ( CX ) web delivery team as a Senior High Touch Engineering Technical Leader specializing in routing, switching, and ... Senior Technical Leader Apply (https://jobs.cisco.com/jobs/Login?projectId=1450138) +...Leaders are an integral part of the Customer Experience ( CX ) team delivering expert level consulting and technical… more
- Coinbase (Austin, TX)
- …we look for in you (ie. job requirements):* * 7+ years of technical program management experience in technology-first environments, with direct engagement in ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- Bristol Myers Squibb (Houston, TX)
- …personal lives. Read more: careers.bms.com/working-with-us . **Job Pos ting Title :** Senior Therapeutic Area Specialist, C ardiovascular Community - Houston S, TX ... HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging… more
- Coinbase (Austin, TX)
- …business impact. *What you'll be doing (ie. job duties): This role combines technical expertise with business impact, whether it's building robust data pipelines or ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...data modeling initiatives: *Architect our core data models. Provide technical leadership while guiding a team of expert modelers,… more
- Baylor Scott & White Health (Dallas, TX)
- …serve our patients and customers. **ESSENTIAL FUNCTIONS OF THE VOICE OF CUSTOMER SENIOR ANALYST** ** Program Strategy, Execution and Integration:** + Execute and ... Program Team. + Collaborate with the strategic and technical VoC lead to ensure the design and implementation...and partners. + Prepare and present regular reports on program performance, insights, and impact to senior … more
- Bristol Myers Squibb (Waco, TX)
- …HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label , leveraging ... needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a...on Call to reactively answer unsolicited questions and complex technical inquiries. " **Cross-Functional Collaboration:** + Proactively collaborates with… more
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