- Houston Methodist (Houston, TX)
- At Houston Methodist, the Lead Call Center Agent position is responsible for assisting the Operations Manager with daily operations and coverage of ... wait times, hold times, completion of calls, and documentation of calls. The Lead Call Center Agent position reviews and documents call center … more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Call Center Agent position is responsible for assisting internal and external customers of the assigned department with service ... Two years of related experience + Previous customer service experience in a call center or other telephone communication environment preferred **LICENSES AND… more
- Mass Markets (Killeen, TX)
- …have established ourselves as a trusted partner in the industry. We are looking for call center agents to support inbound and outbound customer service and sales ... variety of clients. In this role, you will work evening hours handling inbound inquiries, make outbound calls to...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- DISH Network (El Paso, TX)
- …training with computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing + Robust mentorship program to support New Hire ... to work full-time on-site; flexible to work shifts that might include evenings , weekends, or holidays; smartphone or device with active network connection;… more
- Allied Universal (Richardson, TX)
- …assistance programs, company discounts, perks, and more. Allied Universal(R) is hiring a Call Center Representative at our Service Assurance Center (SAC) ... in Richardson, TX. The Call Center Representative handles a high volume of both inbound... REPRESENTATIVE (full time, 40 hours per week):** + ** Evening shift** (2:30pm - 11:00pm, with a 30 minute… more
- Mass Markets (Killeen, TX)
- …questions and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT IS A BLENDED CALL CENTER PROFESSIONAL? As a blended role, you are responsible for ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... with our industry-leading training, you are sure to grow. Prior contact center experience isn't required; candidates experienced in customer service industries, such… more
- Mass Markets (Killeen, TX)
- …+ Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... sales through the actions of others + Understanding of call center tools and technology used to...+ Possess effective conflict resolution skills (both customer and agent conflict) + Possess time management, planning, organizational and… more
- Sunnova Energy International Inc. (Houston, TX)
- … shifts. Preferred Qualifications + A Bachelor's Degree is preferred. + Previous call center experience preferred. + Bi-lingual (English and Spanish) preferred. ... position is an individual production position and reports directly to a Contact Center Supervisor. The workday as a TSS may be segmented into several duties:… more
- Mass Markets (Killeen, TX)
- …speakers, friendly, creative, highly reliable, and possess a strong work ethic. Experience in call center operations or client services is preferred. This is a ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more