• Call Center Client…

    Mass Markets (Dallas, TX)
    …have established ourselves as a trusted partner in the industry. Looking to add an experienced Call Center Client Account Manager I to support complex ... Experience in both contact center operations and client services or account management is preferred....Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (08/15/25)
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  • Experienced Call Center…

    Mass Markets (Killeen, TX)
    … Services Manager to manage client relationships, ensure service delivery, and support account growth in our contact center . To be considered for this role, ... training teams to resolve issues. + Identify opportunities for account growth and service improvement. + Manage client...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (09/03/25)
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  • Call Center Customer Service Manager

    Mass Markets (Killeen, TX)
    …the health of the account . Key Responsibilities: + Lead and manage 5-10 call center supervisors overseeing inbound and outbound teams + Coach and develop ... industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead...Operations Managers work closely with the site director and client account managers to ensure adherence to… more
    Mass Markets (07/10/25)
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  • Call Center Sales Supervisor

    Mass Markets (Killeen, TX)
    …motivated individual and posses excellent communication skills, we need your help in managing call center sales agents. While your team operate the phone for a ... Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a...employees + Be a subject matter expert on your client 's business + Manage remote employees as needed. +… more
    Mass Markets (07/11/25)
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  • Call Center Operations Manager

    Mass Markets (Killeen, TX)
    …ourselves as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public sector clients. ... Key Responsibilities + Lead and mentor a team of call center supervisors overseeing inbound and outbound...staff. + Serve as a subject matter expert on client -specific operations. + Manage remote team members as needed.… more
    Mass Markets (07/11/25)
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  • Call Center Team Leader

    Mass Markets (TX)
    …are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that performance standards ... have strong leadership skills, excellent problem-solving abilities, and a deep understanding of call center operations. To be considered for this role, you must… more
    Mass Markets (06/13/25)
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  • Bilingual Call Center Representative…

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS We are looking for bilingual call center representatives to support inbound ... issues as applicable + Follow the processes of the Client program and perform all tasks in a courteous...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (08/23/25)
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  • Call Center Claims Representative…

    Mass Markets (Killeen, TX)
    …established ourselves as a trusted partner in the industry. We are looking for call center claims representatives to support inbound customer service, help desk, ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (07/15/25)
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  • Call Center Team Lead

    Mass Markets (Killeen, TX)
    …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... needed. + Serve as a subject matter expert on client -specific operations. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
    Mass Markets (07/11/25)
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  • Full-Time On-Site Call Center…

    Mass Markets (Dallas, TX)
    POSITION OVERVIEW CALL CENTER REPRESENTATIVE (FULL-TIME) We are looking for full-time call center representatives to support inbound and outbound ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (07/16/25)
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