- Mass Markets (Dallas, TX)
- …success of a globally expanding, industry-leading organization. Looking to add an experiencedCall Center Client Account Manager Ito support complex business ... business services companies in the USA, with a strong call center footprint and operations that extend...Experience in both contact center operations and client services or account management is preferred.… more
- Mass Markets (Killeen, TX)
- … Services Managerto manage client relationships, ensure service delivery, and support account growth in our contact center . To be considered for this role, ... business services companies in the USA, with a strong call center footprint and operations that extend...training teams to resolve issues. + Identify opportunities for account growth and service improvement. + Manage client… more
- Mass Markets (Killeen, TX)
- …the health of the account . Key Responsibilities: + Lead and manage 5-10 call center supervisors overseeing inbound and outbound teams + Coach and develop ... industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead...Operations Managers work closely with the site director and client account managers to ensure adherence to… more
- Mass Markets (Killeen, TX)
- …motivated individual and posses excellent communication skills, we need your help in managing call center sales agents. While your team operate the phone for a ... Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a...employees + Be a subject matter expert on your client 's business + Manage remote employees as needed. +… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public sector clients. ... Key Responsibilities + Lead and mentor a team of call center supervisors overseeing inbound and outbound...staff. + Serve as a subject matter expert on client -specific operations. + Manage remote team members as needed.… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS We are looking for bilingual call center representatives to support inbound ... issues as applicable + Follow the processes of the Client program and perform all tasks in a courteous...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Killeen, TX)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... needed. + Serve as a subject matter expert on client -specific operations. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
- Mass Markets (San Antonio, TX)
- …a globally expanding, industry-leading organization. We're hiring Bilingual Call Center Representatives to support diverse client projects across industries. ... fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more