• Patient Account Representative - Customer…

    Guidehouse (San Antonio, TX)
    …Required** **:** None **Clearance Required** **:** None **What You Will Do:** The ** Call Center / Customer Service Representative - Healthcare** is an extension ... of a client 's business office staff. Representatives are responsible for taking...5:30 PM CT._** ​ + Inbound calling emphasis + Account Review + EOB knowledge + Assist patients with… more
    Guidehouse (06/06/25)
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  • Experienced Call Center…

    Mass Markets (Killeen, TX)
    … Services Manager to manage client relationships, ensure service delivery, and support account growth in our contact center . To be considered for this role, ... training teams to resolve issues. + Identify opportunities for account growth and service improvement. + Manage client...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (06/04/25)
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  • Call Center Customer Service Manager

    Mass Markets (Killeen, TX)
    …the health of the account . Key Responsibilities: + Lead and manage 5-10 call center supervisors overseeing inbound and outbound teams + Coach and develop ... industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead...Operations Managers work closely with the site director and client account managers to ensure adherence to… more
    Mass Markets (07/10/25)
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  • Call Center Sales Supervisor

    Mass Markets (Killeen, TX)
    …motivated individual and posses excellent communication skills, we need your help in managing call center sales agents. While your team operate the phone for a ... Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a...employees + Be a subject matter expert on your client 's business + Manage remote employees as needed. +… more
    Mass Markets (07/11/25)
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  • Call Center Supervisor

    Mass Markets (Killeen, TX)
    …for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance, ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is… more
    Mass Markets (07/11/25)
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  • Call Center Operations Manager

    Mass Markets (Killeen, TX)
    …ourselves as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public sector clients. ... Key Responsibilities + Lead and mentor a team of call center supervisors overseeing inbound and outbound...staff. + Serve as a subject matter expert on client -specific operations. + Manage remote team members as needed.… more
    Mass Markets (07/11/25)
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  • Call Center Team Leader

    Mass Markets (TX)
    …are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that performance standards ... have strong leadership skills, excellent problem-solving abilities, and a deep understanding of call center operations. To be considered for this role, you must… more
    Mass Markets (06/13/25)
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  • Bilingual Call Center Representative…

    Mass Markets (Dallas, TX)
    POSITION OVERVIEW BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS We are looking for bilingual call center representatives to support inbound ... issues as applicable + Follow the processes of the Client program and perform all tasks in a courteous...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (07/16/25)
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  • Call Center Representative | 4X10…

    Mass Markets (Killeen, TX)
    …innovation, we have established ourselves as a trusted partner in the industry. The call center representative position is a full-time contact center ... a brief pre-employment test. POSITION RESPONSIBILITIES WHAT IS A CALL CENTER REPRESENTATIVE AND WHAT DO THEY...customer issues. + Utilize systems and technology to complete account management tasks + Recognize sales opportunities and apply… more
    Mass Markets (07/19/25)
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  • Call Center Team Lead

    Mass Markets (Killeen, TX)
    …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... needed. + Serve as a subject matter expert on client -specific operations. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
    Mass Markets (07/11/25)
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