- Mass Markets (Killeen, TX)
- …RESPONSIBILITIES Key Responsibilities + Lead and mentor a team of call center supervisors overseeing inbound and outbound operations . + Coach supervisors on ... partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial...+ Serve as a subject matter expert on client-specific operations . + Manage remote team members as needed. +… more
- Mass Markets (Killeen, TX)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager ...and has a strong work ethic. A background in call center operations management is… more
- Mass Markets (Killeen, TX)
- …trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations , drive performance, and ensure client ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Killeen, TX)
- …a high standard of service and sales performance. You'll also work closely with the Call Center Operations Manager to ensure alignment with company ... Associate's degree or equivalent work experience. + Minimum of 3 years in a call center environment or 1 year in a supervisory role. + Strong leadership and team… more
- Molina Healthcare (Fort Worth, TX)
- …of care and quality of Molina services provided. * Functions as hands-on manager responsible for supervision and coordination of daily activities. * Ensures adequate ... considered in lieu of Degree) **Required Experience** * Min. 5 years operations or administrative experience in healthcare/ health plan industry, including 1+ years… more
- Mass Markets (Killeen, TX)
- …acquire operational knowledge and execute on departmental initiatives. + Proven experience managing call center operations and sales teams + Strong ... partner in the industry. We are seeking a results-driven Operations Manager to oversee the daily management... to oversee the daily management and development of call center supervisors and ensure the smooth… more
- Lincoln Financial (Austin, TX)
- …#:** 74848 **The Role at a Glance** We are excited to bring on a **Retirement Call Center Manager ** to support the Retirement Plan Services organization in a ... work from home environment. _Background Details_ As a Retirement Call Center Manager , you will..._Nice-to-have experience (Preferred)_ : + Retirement plan knowledge and operations experience + FINRA Series 6 license + Project… more
- Savers | Value Village (El Paso, TX)
- …directing 5-15 Customer Service Representatives supporting the day-to-day operations of call center operations in the areas of outbound, inbound, ... ** Call Center Supervisor** **Candidates** **must be...(in Quebec) and Savers Australia._ **Summary:** Reporting to the Operations Manager , this individual provides front line… more
- MD Anderson Cancer Center (Houston, TX)
- …Assistant Nurse Manager position is to assist in overall clinical operations , staff management and the coordination of patient care and customer services. The ... of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation,...Assistant Nurse Manager affects the patient care and daily … more
- Mass Markets (Killeen, TX)
- …for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance, ... activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor...Customer Service Sales Supervisor I work closely with the Operations Manager , ensuring the overall adherence to… more
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