• Experienced Call Center…

    Mass Markets (Killeen, TX)
    …in the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee QA analysts, ... with client standards, and drive continuous improvement in service quality . To be considered for this role, you must...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (09/03/25)
    - Related Jobs

  • Call Center Quality…

    Beacon Mobility (Houston, TX)
    …Conduct agent monitoring activities, while providing live in the moment coaching for quality assurance purposes. * Monitor and report on agent activity, schedule ... Inc. Responsibilities: * Responsible for monitoring and evaluating staff members on the quality and process of work performed as measured against standards. * Assist… more
    Beacon Mobility (09/04/25)
    - Related Jobs

  • Contact Center Quality…

    Mass Markets (Killeen, TX)
    …as a trusted partner in the industry. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (09/03/25)
    - Related Jobs

  • Patient Call Center Representative

    Texas Tech University Health Sciences Center - El Paso (El Paso, TX)
    **42071BR** **Extended Job Title:** Patient Call Center Representative **Org Level 1:** Texas Tech Unv Hlth Sci Ctr El Paso **Position Description:** Responds ... multi-line phones and various electronic means in a busy call center . Provides a positive first impression...upcoming visits. + Conduct outbound calls as part of quality assurance initiatives to ensure patient satisfaction,… more
    Texas Tech University Health Sciences Center - El Paso (09/11/25)
    - Related Jobs

  • Quality Assurance - Sr. Analyst

    AON (The Woodlands, TX)
    …compliance to ensure a single standard for call scoring + Audit vendor quality assurance activities and programs + Coordinate with learning team to identify ... interpersonal skills to assess and deliver feedback on contact center calls. + Passion for learning and coaching +...standard for call scoring + Audit vendor quality assurance activities and programs + Coordinate… more
    AON (08/29/25)
    - Related Jobs

  • Quality Assurance Specialist

    Mass Markets (TX)
    …to join our team. This role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be ... for detail, strong communication skills, and a passion for quality assurance within a BPO environment. To...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (06/13/25)
    - Related Jobs

  • Quality Assurance RN Coordinator

    Prime Healthcare (Weslaco, TX)
    …Connect With Us! (https://careers-primehealthcare.icims.com/jobs/218385/ quality - assurance -rn-coordinator/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336024306) ... Overview We are seeking a Quality Assurance RN Coordinator , also...:00 am to 5 :00 pm Location: Knapp Medical Center - Weslaco, TX Here are some of the… more
    Prime Healthcare (07/31/25)
    - Related Jobs

  • Quality Assurance Specialist,…

    TTEC (Austin, TX)
    …has a place here with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working remotely in the United States, you'll be ... finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the...+ 6 months or more of customer service and call center experience + Understanding, interpreting, and… more
    TTEC (09/09/25)
    - Related Jobs

  • Call Center Sales Supervisor

    Mass Markets (Killeen, TX)
    …motivated individual and posses excellent communication skills, we need your help in managing call center sales agents. While your team operate the phone for a ... Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a... + Proven ability to meet performance, efficiency, and quality assurance targets + Monitoring of individual… more
    Mass Markets (07/11/25)
    - Related Jobs

  • Call Center Customer Service Manager

    Mass Markets (Killeen, TX)
    …service best practices and performance management + Monitor and improve call center metrics, productivity, and service quality + Foster a culture of ... industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead...effectively to supervisors + Collaborate with departments such as Quality Assurance , Training, IT, and Recruiting +… more
    Mass Markets (07/10/25)
    - Related Jobs