- Mass Markets (TX)
- …are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that ... pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Oversee a team of call center agents,...service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of… more
- Mass Markets (Killeen, TX)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... support them with your leadership and expertise. As the team coach and leader , you will be...Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a… more
- Sharecare (Austin, TX)
- …work environment for our employees. The Employee Experience Lead will manage a team of call center agents, handle high-level employee escalations, and ... + Lead and manage the employee support call center , ensuring the team ...Act as the main point of contact for the call center team , addressing their… more
- Luxury Bath Technologies (Wichita Falls, TX)
- Join Our Growing Team as a Call Center Manager...Key Responsibilities: + Lead , train, and manage a team of Call Center Representatives + ... in the industry, and we're looking for a dynamic Call Center Manager to lead ...customer service. We're seeking an experienced Call Center Manager to oversee our customer support team… more
- Mass Markets (Killeen, TX)
- …and procedures and the health of the account. Key Responsibilities: + Lead a team of 5-10 call center supervisors responsible for inbound and outbound ... in the industry. Our team is looking for a highly skilled call center customer service manager who can motivate sales and service supervisors to achieve… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We are looking for inbound call center agents to join our growing team ! In this role, you will handle inbound ... for you to start your career with our growing team , and with our industry-leading training, you are sure...our industry-leading training, you are sure to grow. Prior call center experience is not required; candidates… more
- Mass Markets (TX)
- …+ High School Diploma + 3-4 years of experience working as a call center trainer or team leader . + Proven experience in designing and delivering ... a dynamic and experienced Training Specialist to join our team . This role is critical in ensuring that new...using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures.… more
- TEKsystems (Dallas, TX)
- Description Reports To: Lead Nurture Supervisor Role Overview: The Lead Nurture Specialist supports enrollment activities by contacting prospective students and ... assigned. Additional Skills & Qualifications *Minimum one year sales related outbound call experience *Must be willing to work evenings and weekends *Commitment to… more
- Citigroup (Irving, TX)
- …Personal Banking and Wealth Management (PBWM) division is building a purpose-driven team to serve its globally diverse, digitally forward customers in top cities ... technology, a strong worldwide presence, and a powerful global franchise. The Program Lead is a strategic professional who stays abreast of developments within own… more
- Intermountain Health (Austin, TX)
- …Service Director, you will: + Direct the operations of a remote call center environment / customer service team to ensure standardization and sharing of best ... practices. + Lead the management team in planning, program...+ Highly prefer 5+ years of experience in a call center environment; + Knowledge of … more