- Mass Markets (TX)
- …are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that ... pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Oversee a team of call center agents,...service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of… more
- Mass Markets (Killeen, TX)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... variety of commercial, state, and federal projects. As a team coach and leader , you'll play a...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
- Mass Markets (Killeen, TX)
- …test. - POSITION RESPONSIBILITIES Key Responsibilities + Lead and mentor a team of call center supervisors overseeing inbound and outbound operations. ... commercial and public sector clients. In this role, you'll lead a team of 5-10 supervisors and...submissions. + Drive revenue and profitability growth within the call center . + Analyze team … more
- Mass Markets (Killeen, TX)
- …and posses excellent communication skills, we need your help in managing call center sales agents. While your team operate the phone for a variety of ... support them with your leadership and expertise. As the team coach and leader , you will be...Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a… more
- Public Storage (Plano, TX)
- …seeking a highly skilled and experienced Workforce Management Supervisor to join our dynamic call center team . The ideal candidate will be responsible for ... creating efficient schedules, and analyzing workforce data to optimize call center performance. This role requires a...trend analysis, and predictive modeling techniques. + Manage and lead a team of real-time adherence coordinators… more
- Mass Markets (TX)
- …+ High School Diploma + 3-4 years of experience working as a call center trainer or team leader . + Proven experience in designing and delivering ... a dynamic and experienced Training Specialist to join our team . This role is critical in ensuring that new...using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures.… more
- Mass Markets (Killeen, TX)
- …a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer service and ... sales operations. This role is ideal for a dynamic leader who can inspire teams, deliver measurable results, and...and the health of the account. Key Responsibilities: + Lead and manage 5-10 call center… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... exceptional service, you must be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CALL CENTER REPRESENTATIVE (FULL-TIME) We are looking for full-time call center representatives to support inbound and outbound ... you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client ... , ensuring KPIs and SLAs are consistently met. + Lead and mentor supervisors, team leads, and...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more