- Mass Markets (TX)
- …are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that ... pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Oversee a team of call center agents,...service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of… more
- Mass Markets (Killeen, TX)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... variety of commercial, state, and federal projects. As a team coach and leader , you'll play a...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
- Mass Markets (Killeen, TX)
- …test. - POSITION RESPONSIBILITIES Key Responsibilities + Lead and mentor a team of call center supervisors overseeing inbound and outbound operations. ... commercial and public sector clients. In this role, you'll lead a team of 5-10 supervisors and...submissions. + Drive revenue and profitability growth within the call center . + Analyze team … more
- Mass Markets (Killeen, TX)
- …to ensure accuracy. + Drive revenue and profitability growth within the call center . + Track and analyze team and individual performance to identify trends ... with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for...adherence to corporate policies and procedures Key Responsibilities: + Lead and manage a team of 15-25… more
- Mass Markets (Killeen, TX)
- …and posses excellent communication skills, we need your help in managing call center sales agents. While your team operate the phone for a variety of ... support them with your leadership and expertise. As the team coach and leader , you will be...Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We are looking for inbound call center agents to join our growing team ! In this role, you will handle inbound ... for you to start your career with our growing team , and with our industry-leading training, you are sure...our industry-leading training, you are sure to grow. Prior call center experience is not required; candidates… more
- Lincoln Financial (Austin, TX)
- …organization in a work from home environment. _Background Details_ As a Retirement Call Center Manager, you will manage an assigned team within the Call ... Glance** We are excited to bring on a **Retirement Call Center Manager** to support the Retirement...Lincoln brand. **What you'll be doing** + You will lead a dynamic team in an environment… more
- Mass Markets (TX)
- …+ High School Diploma + 3-4 years of experience working as a call center trainer or team leader . + Proven experience in designing and delivering ... a dynamic and experienced Training Specialist to join our team . This role is critical in ensuring that new...using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures.… more
- Allied Universal (Richardson, TX)
- …for a replacement who meets the requirements of that post. **SCHEDULES AVAILABLE FOR CALL CENTER REPRESENTATIVE (full time, 40 hours per week):** + **Evening ... full-time positions! Allied Universal(R) is hiring a Service Assurance Center Shift Lead . The Service Assurance ...experience + Knowledge of AUS field operations + Prior call center experience + Scheduling experience **BENEFITS:**… more
- Mass Markets (Killeen, TX)
- …a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer service and ... sales operations. This role is ideal for a dynamic leader who can inspire teams, deliver measurable results, and...and the health of the account. Key Responsibilities: + Lead and manage 5-10 call center… more