- Mass Markets (Killeen, TX)
- POSITION OVERVIEW CALL CENTER REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for call center representatives to support inbound and ... Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW TECHNICAL SUPPORT REPRESENTATIVE (FULL-TIME) As a technical support representative , you will handle blended inbound phone interactions with ... contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research systems… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representative to support ... Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW ENERGY CUSTOMER CARE REPRESENTATIVE (PART-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at their ... Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other… more
- Mass Markets (Killeen, TX)
- …Listen to customers, understand their needs, and resolve customer issues. + Research systems to find missing information as applicable; coordinate with other ... account management tasks. + Accurately document and process customer claims in appropriate systems. + Follow all required scripts,...+ Escalate customer issues to the appropriate staff for resolution as needed. + Ensure first-call resolution … more
- Methodist Health System (Dallas, TX)
- …Requirements: + High school Diploma or Equivalent required + Customer Service Representative for call center, assisting patients with billing questions in the ... including but not limited to patient registration, charge entry, coding, claims processing, collections, reports, and patient information inquiry. * Works all… more
- Mass Markets (Killeen, TX)
- …looking for sales representatives to join our growing team! As a sales representative , you will make outbound phone calls to customers, educating and up-selling them ... Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information; coordinate with other departments to resolve… more
- Mass Markets (Killeen, TX)
- …service provider (ISP). In this role, you will identify customers' needs, research every issue, provide solutions, and deliver a world class customer service ... video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call handling + Ownership of resolving the… more
- Mass Markets (Killeen, TX)
- …contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research systems ... issues when needed + Accurately document and process customer claims in appropriate systems + Utilize knowledge base and...customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and… more
- Mass Markets (Killeen, TX)
- …Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other ... account management tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts,...customer issues to the appropriate staff and managerial for resolution as needed + Ensure first call resolution… more
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