- NTT DATA North America (TX)
- …as part of an overall sourcing strategy. NTT DATA currently seeks a Remote **Medical Claims Representative ** to join our team in **for a remote position** . This ... complete compliance training of NTT Data/Client -Work independently to research , review and act on the claims ...above 98.5% PA and 99.75% FA. -Timely response and resolution of claims received via emails as… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW TECHNICAL SUPPORT REPRESENTATIVE (FULL-TIME) As a technical support representative , you will handle blended inbound phone interactions with ... contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research systems… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CALL CENTER REPRESENTATIVE (FULL-TIME) We are looking for full-time call center representatives to support inbound and outbound customer service ... wide variety of clients. In this role, you will identify customers' needs, research every issue, provide solutions, and upsell customers on new products and… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support ... Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW TELCOM CUSTOMER CARE REPRESENTATIVE (FULL-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at their ... Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other… more
- Mass Markets (Dallas, TX)
- …Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other ... account management tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts,...customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution… more
- Mass Markets (Killeen, TX)
- …and professional manner + Resolve customer issues effectively, aiming for first call resolution + Research internal systems to retrieve missing information and ... expanding, industry-leading organization. We're seeking skilled and dependableContact Center Representative (Level II) to support a variety of inbound and outbound… more
- Mass Markets (Killeen, TX)
- …service provider (ISP). In this role, you will identify customers' needs, research every issue, provide solutions, and deliver a world class customer service ... video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call handling + Ownership of resolving the… more
- Mass Markets (Killeen, TX)
- …effective solutions + Troubleshoot and resolve basic technical issues + Research and retrieve information from internal systems; coordinate with other departments ... as needed + Accurately document customer interactions and process claims + Follow all client-specific procedures, scripts, and compliance requirements + Use… more
- Highmark Health (Austin, TX)
- …accounts receivable system with all pertinent information regarding the patient interview, research performed, and resolution . + Collects payments on account via ... Network **Job Description :** **GENERAL OVERVIEW:** Responsible for the financial resolution of all self-pay account balances from technical and professional billing… more