- Humana (Austin, TX)
- …part of our caring community and help us put health first** The Claims Research & Resolution Representative 2 manages claims operations that involve ... + The initial 120 days of employment as a Claims Research & Resolution Representative 2 constitute an appraisal period. This Appraisal Period is… more
- Alamo Group Inc. (Seguin, TX)
- …Under direction of the supervisory staff, employee will assist customers and research technical information and problems for all product lines while promoting ... existing equipment. Completes engineering change requests. + Follows through on problem resolution by maintaining contact with customer / dealer for the purpose of… more
- Intermountain Health (Austin, TX)
- …payments to patient accounts, using both electronic and manual posting systems + Research , validate and make adjustments to payment postings. Follow up in accordance ... procedures and policies with an overall goal of account resolution + Post correspondence, zero payments, denials and any...additional items received from insurance to patient accounts + Research and follow-up on missing information, such as EOB… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW CALL CENTER REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for call center representatives to support inbound and ... Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. As a technical support representative , you will handle blended inbound phone interactions with residential and business ... contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research systems… more
- Mass Markets (Killeen, TX)
- …and professional manner + Resolve customer issues effectively, aiming for first call resolution + Research internal systems to retrieve missing information and ... trusted partner in the industry. We're seeking skilled and dependable Contact Center Representative (Level II) to support a variety of inbound and outbound customer… more
- Methodist Health System (Dallas, TX)
- …Requirements: + High school Diploma or Equivalent required + Customer Service Representative for call center, assisting patients with billing questions in the ... including but not limited to patient registration, charge entry, coding, claims processing, collections, reports, and patient information inquiry. * Works all… more
- Mass Markets (Killeen, TX)
- …Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other ... account management tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts,...customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution… more
- Mass Markets (Killeen, TX)
- …Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other ... account management tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts,...customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution… more
- Mass Markets (Killeen, TX)
- …Listen to customers, understand their needs, and resolve customer issues. + Research systems to find missing information as applicable; coordinate with other ... account management tasks. + Accurately document and process customer claims in appropriate systems. + Follow all required scripts,...+ Escalate customer issues to the appropriate staff for resolution as needed. + Ensure first-call resolution … more
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