- Mass Markets (Dallas, TX)
- POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and ... support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION DETAILS WANT… more
- Pearl Interactive Network (El Paso, TX)
- …more than just another job. Be the voice that makes a difference! The **Bilingual** ** Contact Center Agent ** is responsible for answering inbound calls to ... **Pearl Interactive Network is seeking Seasonal Bilingual Spanish/English Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future… more
- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (Killeen, TX)
- …established ourselves as a trusted partner in the industry. We are looking for contact center agents to support inbound and outbound customer service and sales ... vary by site and project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT… more
- Cognizant (Austin, TX)
- …satisfaction in all interactions. + Have a basic understanding of healthcare call center operations which is advantageous. + Be adaptable to changing processes and ... technologies in a dynamic work environment. **QUALIFICATIONS:** High school diploma GED Certificate or equivalency. Associate or bachelor's degree in healthcare management preferred. Minimum of two years' experience in customer service including six months in… more
- Kyndryl (Austin, TX)
- …and strategic goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- Amazon (Austin, TX)
- …and required deployment skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to ... related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact … more
- Amazon (Dallas, TX)
- …and required deployment skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to ... related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact … more
- Chewy (Richardson, TX)
- …in contact centers or equivalent experience. + Proficient in real-time contact center management, including agent availability and meeting SLAs. ... about delivering excellent customer experiences. You will use your expertise in contact center operations and workforce management to offer valuable reports… more
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