- Avanade Inc. (Irving, TX)
- We are looking for a Contact Center Architect to join our growing team focused on delivering next-generation, AI-powered contact center solutions. ... CCaaS, where you will help architect and integrate scalable, omnichannel contact center solutions which will include automation and data-driven intelligence… more
- Humana (Austin, TX)
- …**Experience as a Lead Solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... **Experience as a Cloud Architect involving large scale cloud contact center experience solutions (SaaS vendor solutions like NICE, Genesys, etc.)** +… more
- Amazon (Austin, TX)
- …Engineering, related field, or equivalent experience - 5+ years of experience as a contact center technology architect , enterprise IT Architect or ... senior contact center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys,… more
- Amazon (Dallas, TX)
- …Engineering, related field, or equivalent experience - 3+ years of experience as a contact center technology architect , enterprise IT Architect or ... senior contact center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys,… more
- TTEC (Austin, TX)
- …the design and implementation of enterprise-scale AI and voice communication solutions for contact center operations. You will architect intelligent systems ... AI techniques including fine-tuning, few-shot learning, and multi-modal AI applications - Architect integration layers between contact center platforms… more
- TEKsystems (Dallas, TX)
- …AutoML, Generative AI capabilities (eg, leveraging Gemini, RAG patterns), Document AI, and Contact Center AI. . Develop and implement robust, scalable, and ... GCP AI Architect (100% Remote) As an organization, TEKsystems Global...commitments and our people. Our people are at the center , fueling our high-performance and our inclusive culture. We're… more
- Concentrix (Austin, TX)
- …you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and ... innovative strategies that leverage state-of-the-art Microsoft technologies-including Dynamics 365 Contact Center -to maximize value and transform businesses.… more
- Concentrix (Austin, TX)
- …you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and ... Job Title: Genesys CloudCX Business Practice Architect Job Description We're Concentrix. A new breed...migrating from Genesys PureCloud a plus + Knowledge of contact center tools and processes + Experience… more
- Concentrix (Austin, TX)
- …you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and ... Job Title: Solution Architect - Notification & Configuration Platforms (Java/Node.js/AWS) Job Description We're Concentrix. The intelligent transformation partner.… more
- Concentrix (Austin, TX)
- …you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and ... Job Title: EDA Application Architect Job Description We're Concentrix. The intelligent transformation...towards greater opportunities and brighter futures. **Title: EDA Application Architect ** **Location: Charlotte, NC and Atlanta, GA willing to… more