- Kelsey-Seybold Clinic (TX)
- …solid business acumen in addition to strong analytical skills. **Job Title: Contact Center Business Analyst ** **Location: Pearland Administrative ... 3 years active experience in business analysis, specifically related to contact center statistics 1 year experience as a project lead with solid exposure to… more
- Houston Methodist (Katy, TX)
- …workforce planning tools) + Previous blended (voice, email, and chat) Contact Center quality quantification experience preferred + Bilingual (English/Spanish) ... At Houston Methodist, the Senior Access Center Workforce Management Analyst position is...administering skilling strategies, and overseeing intraday processes to support business goals. This position identifies trends and provides data-driven… more
- Houston Methodist (Houston, TX)
- …data analytics skills strongly encouraged to apply.** At Houston Methodist, the Business Analyst is responsible for facilitating within the organization, acting ... as a bridge between the client, stakeholders and assigned team. The Business Analyst is assigned to projects of intermediate to high complexity and scope.… more
- Verint Systems, Inc. (Austin, TX)
- …Experience in software or technology sector, ideally in customer experience and/or contact center technology space. + Experience with critical thinking, ... **Overview of Job Function:** We are looking for an Analyst Relations Manager to help expand and execute a...includes working with the Sr. Director and Verint internal business partners to cultivate relationships and engagement around Verint's… more
- PenFed Credit Union (San Antonio, TX)
- …about being a part of the PenFed family. PenFed is hiring a (Hybrid) Business Controls Testing Analyst at our San Antonio, Texas; Omaha, Nebraska; Papillion, ... Nebraska or Eugene, Oregon service center . The incumbent of this role will support the...will perform other duties as assigned. + Determine whether business processes and internal controls are adequately designed and… more
- Amazon (Dallas, TX)
- …Workforce management experience (for external candidates) resources experience - Experience in contact center operations - Bachelor's degree - Solid proven ... Support (MHLS) is currently recruiting for a Senior Workforce Analyst . MHLS is an employee facing group that provides...live queue contacts environment - Solid proven experience using contact center technology - High proficiency in… more
- HCA Healthcare (El Paso, TX)
- **Description** **Introduction** Do you have the PRN career opportunities as a Technical Analyst Intern PRN you want with your current employer? We have an exciting ... opportunity for you to join Las Palmas Medical Center which is part of the nation's leading provider...colleagues. Do you want to work as a(an) Technical Analyst Intern PRN where your passion for creating positive… more
- Lincoln Financial (Austin, TX)
- …develop complex forecasting of call and email volumes for the Contact Center based on historical volumes and known business drivers/events. You will develop ... We are excited to bring on a **Workforce Management Analyst ** to support the Insurance Operations team in a...complex long- and short-term forecasting for the Insurance Operations Contact Center . You will also be responsible… more
- Methodist Health System (Dallas, TX)
- …**Work Shift :** **Job Description :** Your Job: The SR REIMBURSEMENT(MEDICARE) ANALYST will assist the Manager of Regulatory Compliance, the Manager of Governmental ... analysis technique and managerial accounting. Graduate degrees in relevant healthcare/ business studies preferred. * CPA Preferred * Position requires extensive… more
- Copeland (Forney, TX)
- … analyst will track and implement Engineering Change Notices (ECN'S) in the distribution center . The Analyst will be working as part of the team to ensure ... this role will support the management of sub-assemblies. The analyst will be responsible for driving improvements in material...**LOCATION:** This role will help support our new distribution center in Forney, TX. The address is 13871 E… more