- Mass Markets (Killeen, TX)
- …in client services or account management in a BPO or contact center . + Strong relationship management and communication skills. + Ability to analyze ... the main point of contact for assigned client accounts. + Ensure service delivery aligns...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
- REMOVERY LLC (Austin, TX)
- …We are seeking an experienced Client Services Specialist to join our Contact Center Team! Reporting directly to the Client Service Manager, ... exceptional communication and multitasking skills. This is an elevated Client Service role which will focus on...assisting current clients by phone, text, and email. The Client Services Specialist role is essential in… more
- DXC Technology (Austin, TX)
- …reducing expense and complexity within DXC support processes and platforms. + Manages client relationship from contact center perspective with Sr Leaders ... field preferred + Nine or more years of customer service or other contact center ...complex teams in the insurance industry (life and annuities)- Client customer services and/or back office +… more
- Zions Bancorporation (San Antonio, TX)
- …a dynamic, customer-focused individual to join our team as a Part-time Client Service Associate (Teller) at our Medical Center -San Antonio Banking Center ... record. + Utilize knowledge of available bank products and services to expand and increase client relationships....security policies while maintaining confidentiality of bank records and client information. + Meet with Branch Service … more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …to ensure adequate coverage and most effective, efficient use of Contact Center Triage Consultants + Possesses strong customer service skills, knowledge of ... reinforces quality and customer service standards + Oversees functions of Customer Contact Center to include assigning staff shifts and schedules and ensures… more
- Mass Markets (Killeen, TX)
- …equivalent + 1+ years of customer service experience, preferably in a contact center . + Strong communication and interpersonal skills. + Ability to multitask ... We are looking for a friendly and reliable Customer Service Representative to support our clients in a BPO...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
- Mass Markets (Killeen, TX)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... communication skills, we need your help in managing call center customer service agents. While your team...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Killeen, TX)
- …test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations, including staffing, performance, and service delivery. + ... drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services … more
- Mass Markets (Killeen, TX)
- …RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs. + Monitor ... drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services … more
- Mass Markets (Killeen, TX)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
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