- Kyndryl (Austin, TX)
- …+ Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... experience (CX) transformation strategies. + Drive modernization of contact center technology platforms, including cloud-based CCaaS adoption and AI/ML… more
- Mass Markets (Killeen, TX)
- …This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service industries, such as ... upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy. As a highly trained expert on… more
- Kelsey-Seybold Clinic (TX)
- …N/A ** Experience ** Required: 1-year experience in a high-volume contact center OR 1 year of customer service experience Preferred: 2 years ... contact center or customer service experience with PC experience and knowledge of MS Word and Excel. **License(s)** Required: N/A Preferred: N/A… more
- Mass Markets (Killeen, TX)
- …this role, you will handle outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly ... and upsell customers on new products and services. Prior contact center experience isn't required;...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
- Mass Markets (Dallas, TX)
- …you will resolve customer service calls using modern contact center technology and customer experience strategy. When opportunities arise, you ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
- Mass Markets (Killeen, TX)
- …offers on the job paid training. Compensation is commensurate with experience . Prior contact center or customer service experience is required. There ... center environment + Minimum of (1) year of experience in a customer service service role...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
- Mass Markets (Dallas, TX)
- …inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly ... new products and services, and ensure best in class customer experience . In addition to being an...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
- Zoom (Austin, TX)
- …Solution Engineering team. Do you have a passion for working with customers? Do you have experience working in the Contact Center industry? Do you have a ... and functionality of technologies. Responsibilities + Designing and implementing contact center solutions to meet business requirements and customer needs +… more
- Mass Markets (Killeen, TX)
- …and selling-focused organization, you will be trained on the latest contact center technology and customer experience methodology. Fluent Spanish and ... chat, or administrative support in a contact center environment + State or Federal work experience...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
- Cognizant (Irving, TX)
- …science, Engineering, or equivalent. + 5+ years of experience in cloud contact center , conversational AI, or customer experience technologies. ... Customer Engagement Suite (CES 2.0)** across enterprise contact center environments. In this role, you...Healthcare, Financial Services, or Retail where contact center transformation is critical. + Experience with… more