• Contact Center Manager

    Mass Markets (Killeen, TX)
    …a globally expanding, industry-leading organization. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations ... of our BPO contact center . This leadership role is responsible for ensuring service excellence, operational efficiency, and client satisfaction across multiple… more
    Mass Markets (09/03/25)
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  • Senior Contact Center Platform…

    US Bank (Irving, TX)
    …Payment Services). Responsible for driving operational platform management across enterprise contact center voice engagement systems, including AWS and ... compliance. Key responsibilities include: Responsibilities: * Own and manage enterprise contact center voice engagement platforms, including AWS and… more
    US Bank (10/23/25)
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  • Contact Center Quality Assurance…

    Mass Markets (Killeen, TX)
    …strategic Quality Assurance Manager to lead the QA function in our BPO contact center . You will be responsible for ensuring service quality, compliance, and ... + 3+ years of experience in a QA leadership role within a BPO or contact center . + Strong knowledge of QA methodologies, tools, and contact center more
    Mass Markets (09/03/25)
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  • Contact Center WFM Systems Lead

    The Walt Disney Company (San Antonio, TX)
    …(DTC) experience through strategic hard work and determination! The primary purpose of the Contact Center NICE/IEX Infrastructure Manager is to supervise and ... optimize the workforce management (WFM) processes within the contact center . This includes managing the WFM software platform, ensuring accurate scheduling, and… more
    The Walt Disney Company (10/06/25)
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  • Work Force Manager - Life & Annuity…

    DXC Technology (Plano, TX)
    …**Essential Job Functions:** + Oversees the day-to-day operations of the contact center operations Workforce Management team supporting multiple clients ... projects/analysis- both internal and client facing + Lead and support contact center technology launches and upgrades representing the business with IT execution… more
    DXC Technology (10/31/25)
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  • Design & Service Center Manager

    Signet Jewelers (Arlington, TX)
    …advance from beginner to artisan in a unique promote-from-within environment. DESIGN & SERVICE CENTER MANAGER Title: Design & Service Center (DSC) Manager ... Jewelers, Jeweler Apprentices Job Summary: The Design & Service Center Manager oversees day to day operations...while we appreciate every applicant's interest, we can only contact those selected for further consideration. Signet maintains an… more
    Signet Jewelers (10/21/25)
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  • Call Center Customer Service Manager

    Mass Markets (Killeen, TX)
    …This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, ... We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
    Mass Markets (10/09/25)
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  • Call Center Client Account Manager I

    Mass Markets (Dallas, TX)
    …service delivery. This is a senior-level position requiring experience in account management of contact center clients. Experience in both contact center ... technical support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION… more
    Mass Markets (08/15/25)
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  • Physical Therapist - PT

    Select Medical (Mckinney, TX)
    …have a go-getter attitude. Experience in OP is preferred, but not required. Please contact the Center Manager Avani Bhatt - ###@bswrehab.com with interest. ... + Initial and ongoing systematic patient assessment + Patient Case Load Average: 10-12 patients a day + Timely and accurate documentation usingTherapEBridge + Interpreting assessment/diagnostic data including medical notes and surgery reports + Ensuring… more
    Select Medical (10/26/25)
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  • Experienced Call Center Manager

    Mass Markets (Killeen, TX)
    …a trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client satisfaction ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Oversee daily operations of the contact center , ensuring KPIs and SLAs are consistently met. + Lead and… more
    Mass Markets (09/03/25)
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